Digital Technologies Reshaping Restaurant Operations

Operators are increasingly using digital devices to improve service, help manage labor challenges and gather insightful analytics.

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Ghost Kitchens Give Restaurants New Life

To take advantage of the growing delivery segment while at the same time maximizing kitchen space, many restaurants have begun operating virtual brands, also…

Sodexo Romania teams with restaurant delivery app for payment

April 18, 2022

Sodexo Romania has partnered with Tazz, a food delivery app, to allow guests to pay using their Gusto Pass meal card at Sodexo and Tazz partner restaurants…

Qu Expands Its Unified Commerce Platform for Enterprise Restaurants

BETHESDA, Md.--(BUSINESS WIRE)--Qu, the restaurant tech company that built the industry's first Unified Commerce and Ordering Platform, has announced several…

Mobile apps, online pay option may spur restaurant spend

April 11, 2022

More than half of restaurant patrons view mobile apps (56%) and the ability to pay online (57%) as features that would lead them to spend more and 40% are very…

How Restaurant Software Architecture Impacts APIs & Performance

In this article, we dive deeper into APIs, explaining more about the differences between modern & legacy architectures; how APIs impact your entire tech stack…

The Who, What & Why of the API

Find out how to deploy an integrated restaurant technology model that reduces complexity, streamlines your operations, and helps you please your guests.

Koala Creates a Cross-Selling Powerhouse for Restaurant Brands With the Introduction of Machine Learning

New algorithm enhances average check size and cross-sell conversions.

3 Ways to Future-Proof Your Restaurant Tech Stack

It’s clear that a digital transformation is no longer a "nice to have" but a necessity for future viability. At Qu, we believe the winning restaurants in the…

Putting a face to faceless transactions: Four ways to maintain invaluable connections with customers

The famous theme song from “Cheers” perfectly put words to the ultimate rapport restaurants want with their customers. These days, though, building a…

Presented by FastCasual.com

2022 State of Digital for Restaurants

We recently conducted our 3rd Annual State of Digital survey for Fast Casual and QSR concepts with over 25 locations. This report highlights 2021 performance…

Presented by Qu

2021 Has Been Koala’s Best Year in Platform History, Brand Highlights Company’s Growth

Industry leading platform supports restaurant industry growth through the pandemic era

The POS Is Dead – Businesses Need a Modern Digital Transaction Platform

The restaurant industry has changed dramatically in recent years, and traditional point-of-sale systems are unable to keep up.

Canadian restaurant visits down; off-premise dining rising

November 30, 2021

Online and physical visits to Canadian restaurants and foodservice outlets were flat in the year ending Sept. 2021, compared to a year ago when traffic was…

The Great Restaurant Resurgence

POS and digital ordering data indicates a sustained recovery for the Quick Service and Fast Casual Restaurant segments after re-opening, across in-store …

Presented by Qu

Blaze Pizza CEO: We’re facing industry challenges head on

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

There are more than a few big challenges facing pizza brands, but Blaze Pizza, given its strength and willingness to succeed, is facing the hurdles head on.

Fast casual leaders: Off-premise dining more important than ever

by Mandy Wolf Detwiler — Editor, Connect Media

Three restaurant executives discussed the rise of off-premise dining during the COVID-19 pandemic at the recent Fast Casual Executive Summit in Charlotte…

California fast casual buying mobile app company

September 30, 2021

Southern California-based California Tacos Inc. has acquired OnPlate, a mobile app technology company.

Zuppler Announces General Availability of AI-Powered Marketing Services on the Menu Anywhere Platform

New service provides machine learning algorithms to automatically upsell products; data shows a 13.3% increase in average transaction for restaurants that use…