Why restaurants can't ignore technology

An online or in-app ordering platform will boost throughput, as will a mobile payment app.

Panera CEO: We've got to reduce friction with customers

by Alicia Kelso — Editor, QSRWeb.com

The company will add more catering locations, which is expected to contribute to the bottom line in the coming years.

NRA, EatStreet launch online ordering guide

April 18, 2014

The National Restaurant Association has partnered with EatStreet to release a free educational guide on online ordering and emerging restaurant technology…

What Panera 2.0 means for all operators

Panera 2.0 is two new customer experiences in one.

Registration now open for free webinar: 'Integrating mobile apps with traditional marketing'

April 17, 2014

For many restaurants, having a branded mobile app is fairly new and is often underutilized or forgotten when planning traditional marketing campaigns. This…

3 reasons why restaurants need mobile, cloud technology

Restaurants must weave mobile and cloud technology into a single command center that can run a global franchise or a local restaurant.

Seamless dining: The gamified restaurant experience

If done correctly, gamification can create a loyal customer base, attract new diners and promote efficiency.

How Jersey Mike's new mobile app is increasing sales

by Alicia Kelso — Editor, QSRWeb.com

Customers use the app to manage their loyalty points and for ordering.

Granbury, pcAmerica offering expanded online, mobile ordering options

April 3, 2014

Restaurant technology providers pcAmerica and Granbury Solutions have expanded their partnership to provide restaurants with more online and mobile ordering…

LiveDeal partners with menu ordering system

March 24, 2014

LiveDeal Inc., a geo-location based mobile marketing platform that enables restaurants to publish real-time offers to nearby consumers, has formed a strategic…

Why now is the right time for mobile ordering

With consumer adoption at the right threshold, restaurants can put their brands in the pockets of millions of customers.

GRILLiT testing online ordering

March 13, 2014

GRILLiT Inc. has activated the first of several value added e-commerce revenue generating platforms, according to a company press release. The initial feature…

Starbucks upgrading mobile app, will enable in-app tipping

March 13, 2014

Starbucks is upgrading its mobile iPhone app next week to give customers in the U.S., U.K. and Canada a more streamlined design and easy access to their…

Buffalo Wild Wings launching tableside ordering

March 6, 2014

Guests at Buffalo Wild Wings will be able to order food, request songs and television programming, play games and pay their bills without leaving their table…

LiveDeal bolstered by traffic surge, mobile usage

March 4, 2014

LiveDeal Inc. a geo-location based mobile marketing platform, announced month-over-month increases in several categories.

Real Time Ordering adds social media features

March 3, 2014

Real Time Ordering announced the launch of new social media ordering features to enhance its online ordering software.

Burger Fusion launching website

March 3, 2014

Burger Fusion Company, of La Crosse, Wis., has tapped The BLU Group - Advertising and Marketing to design and develop the company's first website. The website…

GrubHub files paperwork to go public

March 3, 2014

GrubHub Inc., formerly known as GrubHub Seamless Inc., announced last week that it has publicly filed a registration statement on Form S-1 with the U.S.

Dutch mobile payment company hoping to help US restaurateurs save on processing fees

Most mobile payments are usually for low amounts but use a processing infrastructure designed 40 years when payments were high.

New social media monitoring, analytics tool hits market

February 11, 2014

Market Force Information, a provider of customer intelligence solutions, is helping restaurants and other multi-location businesses provide better customer…