Wait time zero: The need for speed

by Noah Glass — CEO, Olo

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

Restaurants tap into the selfie trend

by Alicia Kelso — Editor, QSRWeb.com

Selfies that include brand references are an implied testimonial, and brands are wise to tap into the trend.

#CONNECTsummit14: Marketers should opt in to text as key mobile messaging channel

When it comes to building relationships with hardcore fans, marketers shouldn't overlook the original mobile messaging channel: text.

Starbucks announces fall menu additions

August 28, 2014

Starbucks Coffee Company announced its popular fall Pumpkin Spice Latte , Teavana Oprah Chai Tea Latte and Salted Caramel Mocha offerings will return to its…

#CONNECTsummit14: Consumers waiting for marketers to catch up

Thinking about plunging in to mobile marketing? Now is a great time, according to Jack Philbin, co-founder, president and CEO of Vibes and chairman of the…

Kentucky company launches self-service reservations widget

August 26, 2014

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…

Baja Fresh partners with Givex to fight childhood hunger

August 25, 2014

Baja Fresh is partnering with Givex to donate 20 percent of all proceeds from sales of its No Kid Hungry gift cards between Aug. 15 and Oct. 15 to Share our…

#CONNECTsummit14: Beacons offer immediacy, simplicity and context

Beacons are powerful tools, enabling marketers to push the right message to the right person in the right place at the right time.

#CONNECTsummit14: Smartphones are 'remote control for life'

by

Smartphones are the "remote control for life," especially for Millennials.

Starbucks rolling Pumpkin Spice Latte out early

August 20, 2014

Starbucks will roll out its Pumpkin Spice Latte early this year, returning the popular drink to the menu on Aug. 25.

Webinar on beacons, geofencing now available

August 13, 2014

The free webinar Using Beacon Technology and Geofencing In Your Restaurant sponsored by Splick.it and hosted by FastCasual.com earlier this week is now…

Summit will help fast casual restaurants 'think mobile first'

CONNECT Mobile Innovation Summit coming up Aug. 18-20 will feature the CEOs of Firehouse Subs and McAlister's Deli.

Syrus introduces restaurant management mobile app

August 8, 2014

Syrus Restaurant Information Services has introduced a restaurant management mobile app, available on the iOS platform.

Former FBI executive assistant director to keynote ATM & Mobile Innovation Summit

August 7, 2014

A former FBI executive assistant director is on tap to demonstrate vulnerabilities in banking and payments at the upcoming event in Washington, D.C.

Minnesota restaurant hoping to reduce food, labor costs with self-order kiosks

August 7, 2014

A new fast casual restaurant in Minnesota is banking on self-service kiosks to help it deliver higher quality menu offerings with speed, accuracy and…

The importance of online ordering when it comes to catering

by Erle Dardick — CEO, Monkeymedia

Research has shown that people who place mobile and online orders have an average ticket 30 percent higher than in-store customers.

MyCheck's full integration with POSitouch aimed at restaurants

July 31, 2014

MyCheck has announced a complete integration into POSitouch point-of-sale software for quick-service and full-service restaurants. 

NoshList adds new reservations feature for restaurants, retailers

July 31, 2014

NoshList has added reservations and scheduling features to its app, to help businesses further manage their daily wait lists.

LevelUp intros physical and digital gift cards

July 31, 2014

Mobile payments company LevelUp today announced the launch of a gift card feature, according to a press release. Businesses can enroll in the program…

Fresh To Order intros mobile payments, loyalty app

July 29, 2014

Fresh To Order has introduced a new mobile app that allows guests to pay for their meals and earn rewards. The Fresh To Order App is now available through the…