Starbucks to create 240K jobs

The chain is on target to create more than 240,000 jobs globally —  68,000 in the U.S. — by opening 12,000 stores globally and 3,400 new stores in the U.S. by…

How self-serve kiosks can rescue corporate dining — part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-serve kiosk rewrites the economics of corporate dining.

What restaurateurs can learn from Starbucks' mobile ordering challenges

by Will Hernandez — Editor, NetWorld Media Group

Starbucks said it faced operational challenges at some of its stores where mobile ordering is popular. How Starbucks responds to this challenge is something…

Food truck growth goes full throttle: Part 2 - costs and challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Businesses and individuals driven by a passion for serving all types of food are recognizing the opportunity to launch a food truck. While these entrepreneurs…

Sleep talkers beware: Alexa is listening for your restaurant reorders

Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,

'If in doubt, leave it out': The lessons in Cinnabon's Carrie Fisher tweet

by S.A. Whitehead — Food Editor, Net World Media Group

Cinnabon's poorly received social media post about Carrie Fisher, upon her death this week, has restaurant leaders talking about how best to prevent such…

'On the 4th day of Christmas, my true love gave to me' ... mobile ordering?

by Cherryh Butler — editor, fcc

As the holidays near, a few fast casuals are gifting their customers with a faster and easier mobile experience.

Japan + Peru = saucy success at Suviche

by Matthew Harper — Intern, Networld Media Group

Co-owner Aliosha Stern discusses how the brand has combined Japanese and Peruvian cuisine to create a thriving fast casual brand.

Study: 3 restaurant priorities that pay off big

by S.A. Whitehead — Food Editor, Net World Media Group

A newly released study from Deloitte shows that a huge chunk of frequent diners prefer to order online, but at quick service restaurants they end up spending…

Franchise Focus: Togo's exec pulls back the curtain on loyalty strategy

by Matthew Harper — Intern, Networld Media Group

Cultivating brand loyalty is a key component to running any successful restaurant, but implementing it is easier said than done. Despite the difficulties, one…

Expert advice for restaurateurs if a fake restaurant Facebook page steals your location

by S.A. Whitehead — Food Editor, Net World Media Group

At least 60 Houston restaurants are being misrepresented as fictional restaurants, as we reported yesterday, but nobody is sure why. We posed the question to…

Houston plagued by fake restaurant listings

by S.A. Whitehead — Food Editor, Net World Media Group

Somebody is creating dozens of fake restaurant Facebook listings for real restaurant locations in Houston. The question is, why?

The true effects of food photos: part 1

by Matthew Harper — Intern, Networld Media Group

Back in the 1800s when photography was first invented, it would have been hard to imagine people using the technology to document lunch. As restaurants are…

Smoke's Poutinerie bringing gravy-smothered fries to a state near you

by Matthew Harper — Intern, Networld Media Group

The cold country up north that brought you Justin Bieber and maple syrup is growing its newest sensation in the U.S.: Smoke's Brands.

Snapchat campaigns capture a lot of dough for Virginia pizza chain

by S.A. Whitehead — Food Editor, Net World Media Group

Ever thought of using that perpetual teenage social media favorite, Snapchat, in your social media marketing? Virginia-based Firenza certainly did, and the…

Why your loyalty program is failing and how to fix it (Part 3)

By harnessing the power of smart loyalty and letting customers control their own experience, brands can create a superior consumer journey.

Part One: A new restaurant sector pokes its way out of the shell in California

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a three-part series, we take a closer look at the chain that claims it's inventing a new restaurant sector that combines speed and quality…

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

Why your loyalty program is failing and how to fix it (Part 2)

Over the course of the next two blogs, Gillian Jones, loyalty expert, will look at 10 lessons for improving loyalty.

For the love of loyalty: How mobile drives customer engagement

Enabling the mobile channel — perhaps through loyalty, ordering, payment or other capabilities — is the next big step for fast casual leaders looking to remain…