Webinar to explore ways to improve customer experience by shifting focus

May 8, 2020

Brad Brooks Restaurant operators face a neverending quest to boost the customer experience. To assist in this all-important challenge, a panel of…

Gusto launches sixth store in Atlanta

May 7, 2020

Gusto is opening its sixth location in Atlanta, Georgia, this time in North Buckhead at 4365 Roswell Road, NE.

Webinar to explore how restaurants can succeed in uncertain times, develop a recovery plan

May 6, 2020

Restaurants that have survived the coronavirus thus far have experienced a crash course in flexibility and have learned to adjust their business models to…

Curry Up Now is open for business on Goldbelly

May 5, 2020

Curry Up Now is expanding its customer reach by launching on GoldBelly, an online restaurant and meal-order site.

Raising Cane's hosting virtual entertainment series

April 16, 2020

Due to COVID-19, important plans like weddings, graduation, trips and concerts have been postponed or canceled, but instead of focusing on those missed plans…

'Great American Pizza Party' rewards participants, supports pizzerias

April 16, 2020

Tomorrow, pizzerias nationwide will join The Great American Pizza Party, an event created to support pizza restaurants during the COVID-19 crisis. The event…

Cheba Hut launches bag-designing context

April 13, 2020

Cheba Hut is hosting a contest to allow customers to design its carry-out bags. The 10 designs with the most votes via social media will win free sandwiches…

Chipotle's Challenger Series going virtual

March 26, 2020

Chipotle Mexican Grill has launched the 2020 Chipotle Challenger Series featuring online qualifying and finale competitions throughout 2020. To promote the…

Breakfast 'war' pushes restaurant sales up despite COVID-19

March 16, 2020

The breakfast war between QSRs drove U.S. customer transactions up at quick service restaurants despite all the negative impact on the restaurant industry due…

The solo diner ranks tops in U.S. restaurant visits

March 3, 2020

When it comes to who's dining out the single diner is tops when it comes to U.S. restaurant visits.

Barberitos delivers mobile app upgrade

March 2, 2020

Barberitos, a fast casual restaurant featuring southwestern-style burritos, has launched its updated mobile app, which includes a new design for the location…

Moe's throwing queso shade at Chipotle - again

by Cherryh Cansler — Editor, FastCasual.com

February 28, 2020

While McDonald's and Wendy's are engaged in a breakfast battle, Moe's Southwest Grill is throwing shade at Chipotle, which launched a new queso offering this…

Champion boxer, NFL player hosting Ike's Love & Sandwiches event

February 19, 2020

World champion boxer Andre Ward and NFL player Marshawn Lynch will host a special event Feb. 20 at Ike's Love & Sandwiches latest store at the University…

Chipotle goes all in for hockey

February 18, 2020

Chipotle Mexican Grill is treating hockey fans to freebies Friday with its "Wear Your Hockey Jersey" program. Fans dressed in their fave hockey jerseys can…

Chipotle goes 'Gauc Mode'

February 12, 2020

We've heard of beast mode, but Chipotle is taking it to "Guac Mode," giving free guac to its more than 8.5 million Chipotle Rewards members. To celebrate the…

Smashburger taps Partners + Napier to fuel 'major brand restoration'

February 4, 2020

Smashburger, which has 300 locations, has selected integrated creative company Partners + Napier as creative and media agency of record following a competitive…

Einstein Bros makes play for Pizza Day

February 3, 2020

Sunday may officially be National Pizza Day, but that isn't holding a fast casual bagel brand back from throwing its decidedly "hole-y" self into the game.

Starbucks adds 33 markets to delivery route

January 31, 2020

Starbucks and Uber Eats have added 33 markets to its delivery program, making the service available in 49 markets across 29 U.S. states. New cities…

Snap Kitchen debuts free shipping, Whole Foods Market launch

January 31, 2020

Snap Kitchen is launching free ground shipping across 38 states and debuting its chef-prepared meals in dozens of Whole Foods Market stores across Louisiana…

Crack Shack reports security breach

January 27, 2020

The Crack Shack, which has six locations in California, reported a security breach Jan. 17 a store in Encinitas, which could affect customers's using their…