Turning customer intelligence into competitive intelligence

Best-in-Class organizations that engage in social media monitoring and analysis activities are three times more likely than the industry average companies…

Seattle's Best taps Facebook fans to pick new coffee drink

August 21, 2012

After traveling the country and reviewing hundreds of recipes, Seattle's Best Coffee and TV Chef Jeff Mauro have found the top six new coffee drink ideas in…

Social media success is about the wizard, not the wand

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Why aren't businesses doing more with location-based services like Foursquare? The problem lies with the wizard, not the wand.

11 shocking new social media statistics in America

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Recent findings from social media behavioral researchers show some shocking changes in how Americans use and consume social media.

Matchbox Twenty to launch Daphne's iHeartRadio Music Lounge in San Diego

August 17, 2012

Daphne's California Greek and Clear Channel Media + Entertainment San Diego have collaborated to open Daphne's iHeartRadio Music Lounge, a venue where music…

Firehouse Subs names video contest winner

August 17, 2012

Firehouse Subs has selected the winner of its "Lei Your Love On The Line" video contest that encouraged fans to proclaim their love for the chain's newest…

Presidential candidate-themed burrito bowls return to California Tortilla

August 12, 2012

California Tortilla has officially introduced its 2012 Presidential Burrito Bowls, inspired by President Barack Obama and Republican challenger Mitt Romney.

McAlister's Deli hires Wendy's veteran for marketing role

August 10, 2012

McAlister's Deli has named Donna Josephson as its new vice president of Marketing. She brings to McAlister's more than 20 years of restaurant marketing…

Qdoba franchisee same-store sales lagging

by Alicia Kelso — Editor, QSRWeb.com

Promotional and product activity expected to pick up in Q4.

Millennials expected to increase foodservice spending

August 9, 2012

New research from Technomic indicates that the Millennial generation has a positive outlook on the future and are expected to increase spending on foodservice…

Tropical Smoothie Café raises $365,000 for Camp Sunshine

August 8, 2012

Tropical Smoothie Café's National Flip Flop Day event has raised $365,000 for Camp Sunshine. The campaign, which kicked off in May with in-store fundraising at…

Qdoba selects 90octane for search engine marketing

August 7, 2012

Qdoba Mexican Grill has selected Denver marketing agency 90octane to strategize and implement a foundational search engine optimization (SEO) program as well…

The new direction of digital technology

by Valerie Killifer — Editor, FastCasual.com

With smartphone adoption outpacing the PC revolution and Internet boom, restaurant operators have increased opportunity to reach every guest.

Menchie's partners with MDA for August fundraiser

July 31, 2012

The Muscular Dystrophy Association and Menchie’s global headquarters are teaming up throughout the entire month of August to help children and adults affected…

Restaurant chains get into the Olympic spirit

by Alicia Kelso — Editor, QSRWeb.com

Brands using Facebook to offer promotions, engage fans.

Local Store Marketing University to participate in Calif. foodservice expo

July 26, 2012

Duke Marketing LLC has announced that LSM-U, Local Store Marketing University, an educational program devised to enhance restaurant marketer's ability to…

Panera Bread sales success boosted by investment initiatives

by Valerie Killifer — Editor, FastCasual.com

The company sees gains at it continues to improve marketing, catering, operational and food quality.

Qdoba launches Instagram campaign

July 22, 2012

Qdoba Mexican Grill has launched a new interactive campaign encouraging guests to share and explore their own passions in exchange for the opportunity to get…

Einstein Bros. Bagels hosting Olympics-themed Facebook contest

July 20, 2012

On July 23, Einstein Bros Bagels is launching the "I Could Have Been a Contender" Olympics-themed Facebook contest.

Saladworks sales up 9.3 percent year to date

July 20, 2012

Saladworks has announced that same-store sales for the second quarter are up 4 percent from last year. Year to date, Saladworks is up 9.3 percent.