Restaurant guests are becoming more accustomed to self-ordering as this engagement model becomes commonplace. In fact, they have a clearly defined list of expectations that restaurant operators should pay close attention to.
Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.
A special report explores the growing interest by restaurants in self order kiosks. While determining return on investment poses challenges, the market is changing and restaurants must consider their options.
POS kiosks can be essential tools in enabling customers to have a more pleasurable dining experience. But are there certain features restaurant owners and managers should examine when contemplating the addition of this technology?