WaBa Grill taps SMG to measure customer experience

May 29, 2019

California-based WaBa Grill is launching a customer experience management program via Service Management Group, a global customer experience management…

B.Good lands at Boston Logan International Airport

May 29, 2019

B.Good is opening at Boston Logan International Airport in Terminal B, according to a press release. Delaware North will operate the location as part of its 1…

Crussh opening healthcare site in London

May 29, 2019

FAT Brands opens 54th Canadian unit

May 28, 2019

FAT Brands Inc.,  parent company of Fatburger and Buffalo's Express, has opened a co-branded location in Langford, British Columbia, marking the 54th location…

I Heart Mac & Cheese sells 2 corporate locations, signs multi-unit Texas deal

May 28, 2019

Florida-based I Heart Mac & Cheese has sold a corporate store, which is under development in Bayside, New York, to a private entity, which last month…

Vegas bound: True Food Kitchen (and bar) hitting The Strip

May 24, 2019

The Forum Shops at Caesars Palace will soon be home to True Food Kitchen, a Phoenix-based fast casual restaurant that serves healthy food. The chain, which is…

Starbucks signs license deal in Thailand

May 24, 2019

Starbucks Coffee Company has signed a license agreement with Coffee Concepts Thailand for exclusive rights to run and develop retail stores in the country.

Tocaya opening 15th unit in 3 years

May 24, 2019

California-based Tocaya Organica founded in 2016, which recently made the 2019 Fast Casual Top 100, is opening its 15th location June 3. The unit , 4303 W.

Earl of Sandwich opens 1st Idaho unit

May 23, 2019

Earl of Sandwich is now open in Meridian Idaho, according to a company press release. The restaurant is a part of the more than 5-acre Fast Eddy's campus on…

Curry Up Now hits growth spurt

May 23, 2019

Curry Up Now,a rapidly expanding Indian fast casual which was recently ranked No. 20 on Fast Casual's annual list of the Top 100 Movers & Shakers, is…

Mod Pizza scores $160M in financing to grow

May 23, 2019

Mod Super Fast Pizza Holdings LLC this week announced a $160 million equity financing to grow the chain. The financing is being  led by private investment…

Cauldron Ice Cream launches 2 more California stores

May 22, 2019

Cauldron Ice Cream, known for its made-to-order nitrogen ice cream, has opened franchise locations in San Jose and Torrance, California.

Chicken Salad Chick expanding in Texas

May 21, 2019

Chicken Salad Chick is expanding in Texas with its newest restaurant in Katy. Marking the brand's fifth opening in the state this year and fourth in the…

Kinton Ramen coming to America

May 21, 2019

Kinton Ramen, a Japanese noodle concept based in Canada, is coming to the U.S. via a location in Chicago's Fulton Market District at 163 N. Sangamon St. A…

MOD Super Fast Pizza gets $150M investment, sets major store expansion

May 21, 2019

Clayton, Dubilier & Rice announced that it invested $150 million to acquire a significant stake in MOD Super Fast Pizza Holdings LLC, a 433-unit fast…

The do's and don'ts of a franchise store remodel

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When introducing a remodel, franchise organizations need to have a plan that includes soliciting input from franchisees as well as keeping employees informed…

Hot Heads Cantina launches in Alabama

May 20, 2019

Hot Head Burritos has opened Hot Head Cantina in Gadsden, Alabama. The location, 101 East Broad St., has beer taps and blackberry, lime, and strawberry…

Dickey's sets site on being barbecue's 'King in the North'

May 20, 2019

Dickey's Barbecue Pit continues to expand across the northern region of the U.S. with four locations in New York, Montana, Colorado and Oregon expected to open…

Wahlburgers makes things official naming interim CEO as next president

May 17, 2019

It was a case of "You were there all along" for Wahlburgers. The Boston-based burger chain made things official with Interim CEO Patrick Renna, the chain's CFO…

Backcountry Delicatessen rebrands as Yampa Sandwich Company, ready to franchise

by Cherryh Cansler — Editor, FastCasual.com

The world needs another sandwich franchise, according to Peter Boniface, who opened Colorado's Backcountry Delicatessen 20 years ago with his high school…