Customer Service / Experience News & Media
Potbelly Sandwich Shops announces 5 additional units
July 13, 2017
Potbelly Sandwich will continue its partnership with franchisees David Duke and Jay Clark and open five more units in the Richmond and Charlottesville areas…
read nowMamoun's Falafel signs 6-unit franchise deal in Georgia
July 13, 2017
Middle Eastern fast casual concept Mamoun's Falafel has announced a six-unit franchise deal in Atlanta and Athens, Georgia, according to a press release.
read now
Legacy Hall serving fast casual fare in upscale food court vibe
by Matthew Harper — Intern, Networld Media Group
A group of fast casual concepts, including a brewery and a restaurant specializing in wine, are opening this fall in one building in Plano, Texas. Legacy Hall…
read nowSalata announces Kingswood grand opening
July 13, 2017
Salata is celebrating the opening of its 56th location in Texas this week with a new Kingswood unit, according to a press release.
read nowBy Chloe co-founder opens Italian fast casual concept
July 12, 2017
ESquared Creative Director and By Chloe co-Founder Samantha Wasser is partnering with former cookie company chef Ali LaRaia to create a Italian fast casual…
read nowAnti-Trump rapper opens ThinkFoodLab in DC
July 12, 2017
Jose Andres, the chef who battled President Trump in court and then rapped about his immigration policies in April, opened ThinkFoodLab on July 11 in…
read now3 multi-unit franchisees join Captain D's brand
July 12, 2017
Captain D's has signed three franchise agreements with new and existing franchisees leading to 10 units opening in Alabama, Florida, Texas and Tennessee…
read nowStarbucks releases 2 summer beverages
July 12, 2017
Starbucks Reserve coffee bars in the U.S. and Canada are serving two Nitro Cold Brew beverages this summer: Starbucks Nitro Cascara Cloud and Starbucks Nitro…
read nowWhataburger introduces its What's Cookin' online newsroom
July 12, 2017
Whataburger has launched its online newsroom called What's Cookin'. The platform will serve as a digital gathering place for Whataburger fans, customers and…
read nowJersey Mike's prepping 4th Long Island location
July 11, 2017
Jersey Mike's is opening its fourth location on Long Island this week, this time in Hauppauge, according to a Newsday report.
read nowSmashburger serves up triple-double burger
July 11, 2017
Smashburger will debut The Triple Double Burger on July 11 in all U.S. locations. The burger includes two beef patties, two pieces of American cheese, one…
read nowPortillo opens 50th restaurant
July 11, 2017
Portillo has reached its 50-unit mark with its first Minnesota location, according to a press release.
read nowShake Shack debuts Android ordering app
July 10, 2017
Shake Shack, digital ordering provider Olo and mobile product agency Fuzz have collaborated to create Shake Shack's Android mobile ordering app, according to a…
read nowFreshii expands its Walgreen's locations to Big Apple
July 10, 2017
Freshii has continued its partnership with Walgreens, opening a unit inside Walgreen's New York City location in Union Square, according to a press release.
read nowThe Big Salad 'Seal[s] The Deal' with high school students
July 10, 2017
CEO John Bornoty founded The Big Salad in Grosse Pointe, Michigan in 2008 and today is helping other young entrepreneurs find their footing in a competitive…
read nowThe Halal Guys adds 1st Austin unit
July 6, 2017
The Halal Guys is opening its first Austin location next Saturday, July 15 with a food raffle, DJ and free food for the first hundred guests, a news release…
read now
Investing in technology? Restaurants share hits and misses
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Companies need to do their research, and management has to be supportive for technology initiatives to succeed.
read nowNewk's Eatery adds 2 locations
July 5, 2017
Newk's Eatery opened its fifth Jacksonville restaurant and its first Frisco, Texas, restaurant, continuing the brand's commitment to expansion, according to a…
read nowSurvey: Mustard still top hot dog topping
July 5, 2017
JJ's Red Hots celebrated July 4th for the fifth year by releasing its Top 10 list of most-loved hot dog toppings, according to a press release.
read nowNobly POS to demo mobile product with Star Micronics at Birmingham UK Coffee Festival
June 27, 2017
Star Micronics, a POS printer manufacturer, has joined forces with Nobly POS to provide an mPOS solution designed for coffee shops and mobile food and drink…
read nowSubscribe
Get the latest news and resources from Fast Casual.
