Implementing Self-Service Kiosks: What’s on the Horizon

The role of in-person dining interactions is changing drastically. Kiosks are likely to play a major role in those changes.

Presented by KioskMarketplace.com

How The POS Can Help Retailers Prepare For The Holidays

The right technology can help short-staffed retailers survive the holiday season and thrive in it. After all, making a positive, lasting impression on shoppers…

Quiznos Sub SynergySuite Case Study

Learn how Quiznos was able to reduce labor costs and food costs by as much as 4% by utilizing SynergySuite’s back-of-house modules.

Presented by SynergySuite

Fast food workers protest effort to repeal labor council in California

November 16, 2022

Fast food employees in Sacramento and other California regions are protesting big brand QSR efforts to repeal a law creating a state-run labor council that…

Taco Bell Cantina, Arby's franchisee talks innovation at #QSRNext event

by Mandy Wolf Detwiler — Editor, Connect Media

S.G. Ellison, president of Diversified Restaurant Group, a Taco Bell and Arby's franchisee, spoke about how both companies innovate at the #QSRNext event…

Shipley Do-Nuts SynergySuite Case Study

Shipley Do-Nuts is booming. Learn how SynergySuite has helped Shipley manage its growth and coordinate operations and data among company shops and franchisees.

Presented by SynergySuite

20 Fast Casual Brands to Watch in 2023

After reviewing the nominees, a panel of judges narrowed down the applicants by looking at their use of technology, menu innovation and future growth plans. We…

Presented by FastCasual.com

Conquer Your Omnichannel Strategy With Cloud-Based Solutions

Omnichannel ordering options are an expectation, not an exception. Consumers have become accustomed to patronizing their favorite brands from multiple…

Vitamix and Smoothie King – The Perfect Blend

A long-standing partnership between a smoothie franchise and a provider of commercial blenders has proven to be a driver of growth for both companies.

SaaS & More: Different Business Models For Software Developers

SaaS, HaaS, and On-Premises: Different Go-to-Market Models for Software Developers and ISVs

Ovation secures $2M funding round

September 28, 2022

Ovation, a guest feedback platform, has secured a $2 million dollar funding round led by York IE with additional investment from Branded Strategic Hospitality.

How subscription services, loyalty programs encourage repeat business

September 27, 2022

It's been a rough two-and-a-half years for the restaurant industry since the onslaught of the COVID-19 pandemic. Still, there are ways to increase business and…

Taco Bell, Arby's franchisee exec to open #QSRNext's keynote

September 26, 2022

Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com…

Leveraging Reviews and Sentiment Data to Build a Better Customer Experience

Your customers’ reviews are telling you exactly what they want. They’re your go-to source of information on how your customer experience (CX) stacks up. Review…

Presented by FastCasual.com

The Many Benefits Of The Star Empower Program

The Star Empower Program helps channel partners boost profit while offering top-of-the-line POS solutions for today’s market.

Report: Gen Zs favor QSRs, especially fast casual

September 16, 2022

Older Gen Zs, ranging in age from 18 to 24, favor taste and the definition of value when dining out, preferring QSRs, particularly fast casual, according to a…

Restaurant customers want more deals, drive-thru visits remain strong

September 16, 2022

Restaurant customers are seeking out deals and mobile app offers, with three in four looking for discounts more often due to increasing menu prices, and two in…

How to Improve Teamwork in Your Restaurant

Teamwork is vital to increasing efficiency in restaurants. The more your team works together, the more efficient they will be, and the more revenue your…

Chip Cookies bakes up plans for 500 stores in 5 years

by Mandy Wolf Detwiler — Editor, Connect Media

Chip Cookies has 10 units in Utah and Idaho. The brand's leadership plans to open 500 stores in the next five years.

6 Tips to Improve Restaurant Efficiency

At the end of 2021, there were 14.5 million people working in the restaurant industry. While this is still 1 million less than the industry’s pre-pandemic…