Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Connect Media

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Connect Media

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

White Castle Unwrapped: Navigating Efficiency through Technology in Multi-Site Operations

Watch now and embark on a journey to unlock the secrets behind White Castle's technological prowess and efficiency-driven success!

How To Switch To An Android POS System: A Detailed Guide

Want to know how to switch your business to an Android point-of-sale (POS) system? Explore every detail in this step-by-step guide for merchants.

How do you attract customers to your restaurant?

Customers are the lifeblood of any business. So how do you attract customers to your restaurant?

The evolution of Mazzio's Italian Eatery: Expanded menu, footprint makes brand a standout

by Mandy Wolf Detwiler — Editor, Connect Media

Mazzio's Italian Eatery is a 108-unit pizza brand based out of Oklahoma. For the past several years, the brand has been overhauling its existing restaurants…

How District Taco grew from a food cart to a franchise powerhouse

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

District Taco, a fast casual Mexican restaurant brand, began a food cart in 2009. Now it’s a multi-unit restaurant franchise expanding its footprint in…

Unlocking commercial kitchen efficiency with thermal printing technology

In the modern, professional kitchen, precise control over heat and temperature has transformed how technology integrates into culinary operations. Such…

Presented by Star Micronics America

Why VARs Surpass Online Marketplaces For POS Tech

Find out how VARs in retail and POS system technology bring expertise to ensure you have the best solutions for your business needs.

'It's a revolution': Jars by Fabio Viviani brings playfulness back to desserts

by Mandy Wolf Detwiler — Editor, Connect Media

Jars by Fabio Viviani is a dessert concept that could be coming to a town near you. Though the brand has one unit open in Chicago, it has sold more than a…

Cousins Maine Lobsters food truck arrives in Maryland

August 21, 2023

The Cousins Maine Lobster company has launched a food truck in Hyattsville, Maryland.

Collaborating with the right equipment and supply consultant offers unmatched peace of mind

Overseeing day-to-day operations of one or more locations takes time, experience and organization. That’s why finding the right equipment partner in the…

Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Embracing Sustainability: The Eco-Friendly Advantages Of Linerless Sticky Labels

Linerless sticky labels offer a greener alternative to traditional labels and a more sustainable and eco-friendly choice for businesses.

How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…