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Business Strategy and Profitability News & Media

Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Connect Media

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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3 tools to help restaurants build efficiency, generate more revenue

For restaurants, there is no shortage of frustration, long hours and an increasingly demanding consumer base. Fortunately, there’s technology that can help…

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How Edge Computing Will Define the Future of Your Restaurant

From intelligent scheduling to real-time order routing—learn how Edge is leading tech innovation for QSR and fast-casual restaurants.

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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…

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Jollibee North America president says company is ready for next-level growth

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…

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Pizza Factory CEO talks acquisition of company, future of brand

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant Operator Podcast host Mandy Detwiler discusses Pizza Factory's acquisition and the future of the brand with MJ Riva, CEO of the company.

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Lion's Choice CEO offers secrets to brand's success

by Mandy Wolf Detwiler — Editor, Connect Media

Lion's Choice CEO Fred Burmer offers secrets to the brand's operations and cooking up delicious roast beef sandwiches.

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Jollibee Partners with Botrista to Launch Signature Sips Nationwide

Jollibee has partnered with Botrista to launch the new Signature Sips menu nationwide, bringing premium, craft beverages to its U.S. locations. Powered by…

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Stoner's Pizza Joint CEO talks economy, that kitschy name

by Mandy Wolf Detwiler — Editor, Connect Media

Stoner's Pizza Joint CEO John Stetson talks to podcast host Mandy Detwiler about weathering the economy, competing in a saturated market and that eponymous…

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Do you know what part of your marketing spend is actually working?

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Restaurant Franchising & Innovation Summit in Myrtle Beach will look at how brands are wasting their marketing money and how to get the most out…

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Clutch Coffee co-founder offers secrets to competing in saturated market

Restaurant Operator Podcast host Mandy Detwiler learns secrets to competing in a saturated coffee market with Darren Spicer, co-founder of Clutch Coffee.

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20 Fast Casual Brands to Watch in 2025

We are honored to introduce the 2025 class of “20 Brands to Watch,” and predict they will continue to help elevate the fast casual industry.

Presented by Oracle

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Qu Posts Record-Breaking 2024 with Triple-Digit Recurring Revenue (ARR) Growth

The leading unified commerce platform for enterprise restaurants announces landmark year.

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Perfecting QSR Delivery with POS Scales & Advanced Labeling

By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…

Presented by Star Micronics America

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Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

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How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

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How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

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Mountain Mike's Pizza CEO talks tight operations, growth

by Mandy Wolf Detwiler — Editor, Connect Media

Metevier has more than 30 years in the restaurant business and said franchising is not for the faint of heart.

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Pizza Brands to Watch in 2025

Despite the dominance of the legacy brands, independent pizzerias continue to thrive, offering unique flavors and local flair. To recognize these innovative…

Presented by PizzaMarketplace.com

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