The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

EVOS forms corporate advisory board

October 4, 2011

Florida-based EVOS has formed its first Advisory Board, which will provide guidance to the chain's leadership team as it prepares and executes its next chapter…

Sushi Freak joins BBI's portfolio

October 3, 2011

San Diego-based Sushi Freak is now the first and only fast casual sushi brand to join Beautiful Brands International's (BBI) portfolio of restaurants.

NRA seeking experts for show sessions

September 25, 2011

The National Restaurant Association is now accepting proposals for education sessions from individuals and organizations for its 2012 Restaurant, Hotel-Motel…

Capriotti's breaks ground on first Texas location

September 25, 2011

Capriotti's Sandwich Shop has opened the doors to its first Texas store in Plano.

Smashburger launches Windy City burger nationwide

September 25, 2011

Smashburger has announced that its Chicago-inspired Windy City burger will roll out to restaurants nationwide for a limited time -- from today through Oct. 30.

Three Strategies for Coping with Rising Coffee Prices

Operators can take steps to preserve their margins despite record increases in the cost of coffee.

Social media management systems strike effective balance

by Valerie Killifer — Editor, FastCasual.com

September 19, 2011

Having a social media management system has become a necessary tool for restaurant operators trying to sift through the vast and varied customer comments…

YO!Sushi set to make U.S. debut

September 13, 2011

YO!Sushi, a sushi brand based in the United Kingdom, has announced its first franchisee in the U.S. granting the rights to open 10 restaurants in the…

Nando's continues US expansion

September 12, 2011

The opening of Nando’s Peri-Peri at Gaithersburg’s Washingtonian Center last week is the first of three new restaurants the company is opening in Maryland this…

Top 100: OinkAdoodleMoo No. 60

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August 30, 2011

60. OinkAdoodleMoo

Fast casual growth a boon for burger segment

by Alicia Kelso — Editor, QSRWeb.com

Fast casual brands now represent a majority of the Top 75 burger chains in Technomic's new report.

Boston Market revamps Los Angeles restaurants

August 29, 2011

Boston Market has rolled out changes to its Los Angeles-area restaurants designed to significantly enhance the guest experience.

Commentary: Embracing cross-segment competition

Three tips on how to stand out as casual and fast casual characteristics blur.

Social media Part 2: devices and their virtues

Appreciate the immediate feedback provided by your customers' smartphones.

Growth spurt: Inc. 500 list full of fast casual concepts

by Alicia Kelso — Editor, QSRWeb.com

Annual list measures percentage revenue growth of privately held companies.

Web Strategy author to keynote Foodservice Social Media Universe

August 24, 2011

Social technology and interactive media expert Jeremiah Owyang will deliver the opening keynote address for the inaugural Foodservice Social Media Universe…

Making the location-based marketing connection

Restaurants are learning to leverage social media "check-in" services to reach more customers.

ONOSYS launches Facebook online ordering application

August 23, 2011

A restaurant ordering platform via Facebook is now available from Cleveland-based ONOSYS, a provider of mobile and online ordering systems.

MOOYAH adds PXtech business intelligence platform

August 23, 2011

MOOYAH has partnered with PXtech, a Software as a Service specialist based in the United Kingdom, to implement visibility technology as part of its business…