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Commentary

Is there a ghost in your kitchen?

by Amanda McNamara — Content Marketing Specialist, Toast Inc.

Ghost kitchens are popping up all over the world — from Auckland to Washington, D.C — and disrupting the widely held definition of what it means to be a…

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Marketing ROI 101: Attribution, measurement aren't the same

Sustainable marketing-driven growth relies on finding the mix of tactics that drive more incremental contribution than they cost to execute.

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3 characteristics of an Enterprise Data Warehouse, why restaurateurs should care

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Without an EDW, companies are left to manually extract their data from multiple sources that must be compiled into reports and, if necessary, distributed to…

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California Tortilla COO shares top LTO-mastering tips

If you don't continue to evolve your menu, customers will eventually get bored and encounter menu burnout

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California Supreme Court places hurdle on classifying workers as independent contractors

The Court's recent ruling applies a more rigid standard to wage and hour violations that typically are the greatest source of exposure for businesses…

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Uncovering top 3 growth trends in foodservice

by Stephen Dutton — Analyst, Euromonitor International

While consumer spending is growing, the way consumers spend into foodservice is changing

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5 tips to help restaurateurs master menu labeling before May 7 deadline

by Betsy Craig — pres, menutrinfo.com

Menu-labeling expert Betsy Craig shares five compliance tips to help restaurants prep for the May 7th enforcement deadline.

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Intelligent digital communications changing the world: Are you ready for it?

Drive-thru and other types of restaurant digital signage are getting smarter nearly by the second, which could trigger customer connection opportunities for…

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Solving the 'ROI problem' of digital marketing

Capturing a customer, gaining an understanding of what drove that customer to you, quantifying revenue and leveraging customer data to segment audiences in…

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What the fast casual industry can learn from hospitality's $2.5 billion brawl

Will history repeat itself in the restaurant industry? Not if brands take control now.

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Don't add delivery until you ask these 5 questions

While delivery is becoming a must-have for restaurants, there are five things operators should ask themselves before rolling out a new delivery program.

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6 ways to master SEO to get more customers in the door

If your restaurant needs more visibility, SEO may help.

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5 ways data can detect fraud in your restaurant

As technology's presence grows in the restaurant space, operators can utilize data to detect theft and increase their bottom lines.

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'It's All About that Bass': The bottom line on calorie counts

by Betsy Craig — pres, menutrinfo.com

Remember the song, "It's All About The Bass" by Meghan Trainor? Well, it's all about the bass for your customers, too, which is why they care about how many…

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5 ways to prevent sexual harassment in your restaurant

As the spotlight on harassment continues to grow, it's crucial restaurant leaders adapt and work to create safer, more equal workplaces.

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How to avoid 5 restaurant employee privacy breaches

In the restaurant sector, digital solutions provide an easy and streamlined way to prevent infringing on your employee's privacy rights.

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QSRs must know ups 'n downs of apps to adapt

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Like all technology, restaurant app development grows exponentially. But consumers' demands of those apps grows at least as quickly, with diners always…

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Top 5 reasons you'll suffer from FOMO if you don't join us at the Restaurant Franchising and Innovation Summit

by Cherryh Cansler — Editor, FastCasual.com

Why suffer the "fear of missing out" when you can join us in Louisville for one of the industry's most inspirational events of the year?

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4 ways to make Gen Z love your brand

When it comes to the 22 and under age group, marketers have their work cut out for them. This group of individuals born after 1996, referred to as Gen Z…

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How Cracker Barrel is reaching Gen Y, Z consumers through fast casual concept

Mike Chissler, chief operating officer of Holler & Dash, pulls back the curtain on Holler & Dash — Cracker Barrel's fast casual concept serving southern style…

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