How to celebrate food safety to make a greater impact on your brand

by Doug Sutton — President, Steritech

Changing your approach to food safety from regulatory to celebratory can drive improvement beyond your food safety assessment scores. In fact, when you treat…

10 ways to upgrade your burger game

by Christine Potts — Senior Editor, WebstaurantStore

As customers become more health-conscious, foodservice establishments are choosing to offer both vegetable- and meat-based burger alternatives.

Essentials for courting, retaining millennials

Millennial workers want an easy and simple application process, and are using more automated application tools and smart-screening capabilities to streamline…

The neverending winter: 11 fast casuals hoping LTOs will keep customers coming back 'til warmer days

by Cherryh Cansler — Editor, FastCasual.com

From hot chicken to shrimp alfredo pizza, below is a partial list of limited-time menu items keeping us full, warm and hopeful for a spring thaw.

Do you understand the 'trifecta of restaurant expansion success?'

Expanding to more sites won't generate the same anxieties as the first opening, but you will encounter a different set of challenges. Lee Leet, CEO of QSR…

Study names Arlington, Virginia, as best city to open a restaurant

The Washington D.C. area dominated the top of the list with D.C. and Arlington ranking No. 3 and No. 1, respectively.

How teaching your employees to provide great guest experiences increases sales

Empowered frontline staff leads to happier customers, which result in increased customer loyalty, consistently higher guest satisfaction, referrals and…

The power of digital coupons for multi-unit restaurants

Perse Faily, president and CEO at Tillster, explains why restaurants should use digital coupons as they allow brands to capture guest information, build more…

8 ways to win with your customers on Super Bowl Sunday

Think it's too late to launch a winning Super Bowl promotion? Think again. By using the right channels, there's still plenty of opportunities to generate buzz…

Penn Station president: 3 ways to survive the 'fast casual slump'

Craig Dunaway, president of Cincinnati, Ohio-based Penn Station East Coast Subs, which has more than 300 locations, says brands must know the difference…

Beyond the government shutdown: Why protecting customers from contamination is up to you

While the FDA does play a critical role in protecting our country's food supply, the truth is that even with a government shutdown, the vast majority of food…

What the change in NLRB precedent means for restaurant employers, workers

Assuming employers draft their rules in accordance with the general counsel's revised guidance, the ruling should result in fewer unfair labor practice charges…

10 ways to prepare your restaurant for a potential recession

There is no need to act like Chicken Little at this point, but if these predictions do hold any shred of truth, there are a few lessons learned from the…

Why teens don't want to work for your restaurant

Some restaurants are still using bulletin boards in a break room to share information. Are you?

The holiday music conundrum: Are you 'tuned' into your customers?

While Christmas carols were once ubiquitous in fast food chains, today's restaurant owners are taking a different approach to their content strategies.

One year after tax reform: How are restaurants faring?

The benefits provided by the Tax Act may leave restaurants with spare capital to spend, providing cash-flow relief from sluggish same-store sales and higher…

FastCasual names '20 Brands to Watch' in 2019

by Cherryh Cansler — Editor, FastCasual.com

Not to be confused with our annual Fast Casual Top 100 Movers and Shakers, this list focused on smaller and newer concepts that we think could have the…

4 ways to keep employees engaged during the holiday season

The holiday season presents numerous challenges for managing labor, scheduling, turnover and employee engagement.

Predicting menu trends means understanding consumers' feelings

by Suzy Badaracco — President, Culinary Tides Inc

To predict what types of menu offerings customers will want in the near future, you must understand the underpinning drivers behind their desires. Trends…

Is your restaurant brand effectively managing cash?

Remote cash capture technology and automated cash handling can help restaurants streamline cash-handling processes, reduce transportation requirements, gain…