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Top 100: Restaurants - Wow Bao

Wow Bao is ranked number 32 on our 2014 Top 100: Movers & Shakers list.

February 11, 2015

Wow Bao is ranked number 32 on our 2014 Top 100: Movers & Shakers list.

Although Wow Bao has only four brick-and-mortar stores, it conducts business in several nontraditional ways, including selling its fare at US Cellular Field, where the Chicago White Sox play; at Camden Yards, the stadium of the Baltimore Orioles; and at Century Link Field, home to the Seattle Seahawks. It also operates a food truck in Chicago and sells some of its top menu sellers in frozen form in more than 25 Chicago area grocery stores. 

Under the direction of Geoff Alexander, the chain will open three more brick-and-mortar locations in the next 12 months and then three per year for the next five years. What often sets the chain apart from competitors is its dedication to quickly meeting customer needs however and whenever possible, Alexander said. He pointed out that it can serve 300 people each hour using a variety of technologies, including selfordering kiosks, mobile and online ordering, mobile gift cards, a mobile loyalty program, iPad inventory systems and online training. 

The chain also offers catering options and bicycle delivery and even will ship six packs of “Bao” overnight to customers not in the Chicago area.