Starbucks chairman upset over tips ruling

March 31, 2008

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Toledo (Ohio) Blade: Starbucks Corp. employees received a personal voice mail message from their upset boss, who said the company was being "grossly mischaracterized" in the media over a recent tip-pool controversy that could cost the company more than $100 million. CEO Howard Schultz called last week's ruling by a California judge "extremely unfair and beyond reason" and said he wanted employees to know the truth.

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