News
Quiznos leads in wait time performance
October 30, 2007
DENVER — Quiznos has earned the No. 1 position in the quick-service restaurant industry for wait time performance, according to the Mystery Shopping Providers Association's (MSPA) 2007 Wait Time Study.
Quiznos leads the QSR industry with an average wait-time of one minute 15 seconds and has a 100 percent return ratio.
"To lead the industry is a great compliment to our entire system and is the result of the extraordinary focus our franchise owners have placed on delivering an outstanding Quiznos experience to our guests," said Greg Brenneman, Quiznos president and CEO.
The MSPA's study was based on more than 10,000 responses from mystery shoppers across the country. The results are as follows:
- Quiznos
- Starbucks Coffee
- Honey Dew Donuts
- Carl's Jr.
- Arby's
- Sonic
- Chick-fil-A
- Rally's Hamburgers
- Boston Market
- Tim Hortons
- McDonald's
- Taco Bell
- Subway
- Jack in the Box
- Long John Silver's
- Burger King
- Wendy's
- Au Bon Pain
- Dunkin' Donuts
- Church's
- Krystal, In-N-Out
- KFC
- Hardee's
- White Castle
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