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OrderCatcher unveils voice-recognition solution
June 15, 2009
CORAL GABLES, Fla. — OrderCatcher, a provider of voice recognition software, has unveiled a voice recognition application for the automation of order-taking and delivery management.
In a recent test with a national pizza chain, the application took 40 percent of the restaurant's orders without any promotion or advertising. With promotion, the application can handle up to 90 percent of a restaurant's telephone orders, in English or Spanish, without human intervention, OrderCatcher officials said.
The application is completely customizable, allowing for the addition of daily specials as well as multi-menu item choices for the customer.
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