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EZ-Chow cuts fees to help restaurants meet carry-out, delivery needs

March 17, 2020

As cities shut down dine-in restaurant options due to the Covid outbreak, the ability to provide takeout or delivery becomes more imperative than ever, which is why, EZ-Chow, a new player in the e-commerce scene, is providing restaurants with a relief package to get delivery and takeout services up and running quickly. The B2B SaaS platform developed by a former software architect from Papa John's takes 2 -3% of a fee versus competitors, which can range up to 20%, according to a company press release.

"We've seen online ordering grow naturally, but what is happening now with social distancing and mandated shut-downs is unprecedented," EZ-Chow Founder Mo Sloan. “Over the last few weeks, we've seen activity with our existing customers increase substantially — both the numbers of orders placed and the total dollar amount per order. We want to provide a quick, affordable solution for all restaurants during this difficult time.”

A scaled-down version of EZ-Chow's main offering, the package allows restaurants to offer 40 menu items for delivery or takeout at an ongoing $75 a month per location and a $0.75 transaction fee per order. The installation fee for the package is also dramatically reduced from $995 to $495. 

From start to finish the package takes four weeks to install and is available with the following integrations: Micros 3700, Micros Simphony 1 & 2, NCR Aloha, PosiTouch, Squirrel, Dinerware, Infogenesis and ParBrink, according to the release.

The ordering process is streamlined by injecting the order directly from the restaurant's website into the POS, which then fires directly to the kitchen printer. While EZ-Chow focuses on the transaction end, it has a partnership with DoorDash and Postmates to facilitate delivery without the restaurant incurring significant commissions, sometimes up to 35%. 

FDA food stakeholder call-in this afternoon