September 29, 2008
CONSHOHOCKEN, Pa. — Twenty-two years after opening its first store, Saladworks will open its 100th location. The new store, which will open Oct. 1, will be…
read nowSeptember 29, 2008
SAN FRANCISCO — Togo's Eateries Inc. has announced the start of 1970s Flashback Wednesdays to support the Juvenile Diabetes Research Foundation. …
read nowSeptember 29, 2008
WASHINGTON, D.C. — Restaurant industry performance remained soft in August, as the National Restaurant Association's comprehensive index of restaurant activity…
read nowSeptember 28, 2008
CNN Money: GE Capital's franchise finance arm is tightening its lending for new franchisees, the latest sign that Wall Street's turmoil is spreading to small…
read nowby James Bickers — Editor, Networld Alliance
September 28, 2008
Retail Customer Experience editor James Bickers recently attended the MICROS 2008 Users Conference. While there he sat down with Tom Moran, vice president of…
read nowSeptember 28, 2008
Cambridge Chronicle (Mass.): Employees at a Cambridge, Mass., Starbucks helped hide a woman after she escaped from two people who had held her prisoner for…
read nowSeptember 28, 2008
DALLAS — The Mystery Shopping Providers Association (MSPA) has released a survey that offers some insight into one key component of customer service: wait…
read nowSeptember 25, 2008
LOUISVILLE, Ky. — Fast Casual magazine and FastCasual.com have released the "2009 Fast Casual State of the Industry Report." The 73-page comprehensive study…
read nowSeptember 25, 2008
DENVER — Quiznos has announced that Clyde Rucker has been named to executive vice president and chief operating officer, effective immediately. Prior to this…
read nowSeptember 25, 2008
The Oregonian: Starbucks and advertising agency Wieden+Kennedy have announced they're parting ways, after four years of working together. In 2007, the company…
read nowSeptember 24, 2008
WASHINGTON, D.C. — The National Restaurant Association has hailed the U.S. Senate passage of the Tax Extenders and Alternative Minimum Tax Act of 2008…
read nowSeptember 24, 2008
LAKEWOOD, Calif. — Corner Bakery Cafe has announced that it has added three new members to its executive team. Richard Peabody joins Corner Bakery as chief…
read nowSeptember 24, 2008
ROSEMEAD, Calif. — Panda Express has announced its involvement in "Doorways," a partnership with Big Brothers Big Sisters of Orange County, Calif., Knott's…
read nowSeptember 24, 2008
JACKSONVILLE, Fla. — Firehouse Subs has named Brent Greenwood the manager of franchise development. Greenwood's focus at Firehouse Subs will include enhancing…
read nowSeptember 24, 2008
MINNEAPOLIS — Buffalo Wild Wings Inc. has announced the completion of the $23 million asset acquisition of nine Buffalo Wild Wings franchised restaurants in…
read nowSeptember 24, 2008
DENVER, Colo. — Ft. Collins, Colo., will become home to the first Smashburger expansion outside of Denver. Smashburger, launched by private equity and concept…
read nowSeptember 23, 2008
BusinessWeek: Starbucks plans to introduce new warm breakfast sandwiches begining next week, the company said. The new sandwiches, called Piadini, will feature…
read nowSeptember 23, 2008
NEENAH, Wis. — SCA Tissue North America, a manufacturer of away-from-home tissue products, is donating 34,560 rolls of paper towels to Feeding America to help…
read nowSeptember 23, 2008
Franchise Update: Denny's has developed a fast casual concept as part of its strategy to reinvigorate the chain. The company is testing three Fresh Express…
read nowSeptember 22, 2008
LIVONIA, Mich. — Fast casual burger restaurant Five Guys Burgers and Fries is expanding to Michigan, with three locations slated to open within the next few…
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