News
Panera Bread opens first Canada location
October 1, 2008
TORONTO — Millennium Bread Inc. has opened Canada's first Panera Bread location in the Toronto suburb of Richmond Hill. The new location is the first of…
read nowStarbucks settles with fired barista
October 1, 2008
Associated Press: Starbucks Corp. has settled a National Labor Relations Board complaint with an employee who claimed he was fired for promoting union…
read nowStarbucks rolls out Doubleshot Espresso drinks in Japan
September 30, 2008
TOKYO — Starbucks Coffee Co. and Suntory Ltd. have announced plans to launch Starbucks Doubleshot Espresso Doppio and Starbucks Doubleshot Espresso Con Panna…
read nowNew Caribou Coffee management to host investor call
September 30, 2008
MINNEAPOLIS — Caribou Coffee Co. Inc. has announced that Michael J. Tattersfield, the company's newly-appointed president and chief executive officer, and…
read nowRed Mango names CFO
September 30, 2008
LOS ANGELES — Yogurt chain Red Mango has named Mark J. Archer chief financial officer, the company announced. Archer will be responsible for all aspects of Red…
read nowQdoba reveals candidates' food personalities
September 30, 2008
DENVER — A new study conducted by Dr. Alan Hirsch, director of the Smell & Taste Treatment and Research Foundation, on behalf of Qdoba Mexican Grill…
read nowRaising Cane's appoints CFO
September 30, 2008
BATON ROUGE, La. — Raising Cane's Chicken Fingers has appointed Carey Carrington as chief financial officer of the 70-unit chain. Carrington will oversee…
read nowChipotle seeks LEED certification for new restaurants
September 30, 2008
DENVER — Chipotle Mexican Grill plans to open a "green" restaurant in Gurnee, Ill., which features a six-kilowatt wind turbine on-site that will generate a…
read nowCalif. signs calorie count law
September 30, 2008
The Washington Post: California Gov. Arnold Schwarzenegger signed a bill Tuesday requiring chain restaurants with 20 or more locations to put calorie counts…
read nowSaladworks reaches 100-store milestone
September 29, 2008
CONSHOHOCKEN, Pa. — Twenty-two years after opening its first store, Saladworks will open its 100th location. The new store, which will open Oct. 1, will be…
read nowTogo's to drop prices on Wednesdays
September 29, 2008
SAN FRANCISCO — Togo's Eateries Inc. has announced the start of 1970s Flashback Wednesdays to support the Juvenile Diabetes Research Foundation. …
read nowUncertain economy dampens industry outlook
September 29, 2008
WASHINGTON, D.C. — Restaurant industry performance remained soft in August, as the National Restaurant Association's comprehensive index of restaurant activity…
read nowBanking crisis affects GE Capital lending to new franchisees
September 28, 2008
CNN Money: GE Capital's franchise finance arm is tightening its lending for new franchisees, the latest sign that Wall Street's turmoil is spreading to small…
read nowQ&A with MICROS' Tom Moran
by James Bickers — Editor, Networld Alliance
September 28, 2008
Retail Customer Experience editor James Bickers recently attended the MICROS 2008 Users Conference. While there he sat down with Tom Moran, vice president of…
read nowStarbucks workers hide woman from kidnappers
September 28, 2008
Cambridge Chronicle (Mass.): Employees at a Cambridge, Mass., Starbucks helped hide a woman after she escaped from two people who had held her prisoner for…
read nowMystery Shopping Study ranks best wait times
September 28, 2008
DALLAS — The Mystery Shopping Providers Association (MSPA) has released a survey that offers some insight into one key component of customer service: wait…
read nowFast Casual launches state of the industry report
September 25, 2008
LOUISVILLE, Ky. — Fast Casual magazine and FastCasual.com have released the "2009 Fast Casual State of the Industry Report." The 73-page comprehensive study…
read nowQuiznos appoints Clyde Rucker executive VP, CFO
September 25, 2008
DENVER — Quiznos has announced that Clyde Rucker has been named to executive vice president and chief operating officer, effective immediately. Prior to this…
read nowStarbucks, ad agency part ways
September 25, 2008
The Oregonian: Starbucks and advertising agency Wieden+Kennedy have announced they're parting ways, after four years of working together. In 2007, the company…
read nowNRA lauds Senate approval of restaurant depreciation provision
September 24, 2008
WASHINGTON, D.C. — The National Restaurant Association has hailed the U.S. Senate passage of the Tax Extenders and Alternative Minimum Tax Act of 2008…
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