Starbucks launching lunch

April 19, 2013

After a successful bout with breakfast, Starbucks is diving deeper into the food market with a new selection of Salad Bowls and Deli Sandwiches available all…

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

Innovation: The next CEO performance metric

by Darrel Suderman — President, Food Technical Consulting

There is one simple way to measure the success of true food product innovation — Does it significantly increase shareholder value over a sustainable time…

Wingstop adds new position to support international development

April 18, 2013

Wingstop recently appointed 20-year restaurant veteran Ted Leovich as VP of International Operations to support the company's international expansion, said…

Proposed tax break will 'make it easier for restaurant owners to expand'

April 18, 2013

New legislation to promote new construction and retail improvements at restaurants is now on the table. U.S. Senator Bob Casey (D-PA), a member of the Senate…

Rep. Edwards: Minimum wage increase will lead to stronger middle class

April 18, 2013

The Restaurant Opportunities Centers United's newly formed group of business owners to lobby in support of minimum wage increases met Wednesday with…

NetWaiter adds two features to online ordering system

April 18, 2013

NetWaiter, a provider of online and mobile restaurant ordering systems, has introduced two new features to its service.

Celiac foundation, Next Iron Chef contestant plans gluten-free session at NRA Show

April 18, 2013

The National Foundation for Celiac Awareness (NFCA) will address the importance of offering gluten-free options in restaurants and tackle the "Top 8 Myths…

Inktel named MonkeyMedia Software's first certified industry partner

April 18, 2013

MonkeyMedia Software, a provider of catering solutions for multiunit restaurant operators, has announced the first recipient of its MMS Catering Institute…

Restaurants brace for busy Mother's Day

April 18, 2013

Restaurant operators had best show their 'A game' on May 12. A new Technomic poll found that more than half of consumers plan to take their moms out to eat…

Food ordering service begins accepting Bitcoin payments

April 17, 2013

Foodler, an online food ordering service, has started accepting Bitcoins to pay for delivery and takeout orders. The company claims it is the first service to…

Commentary: Being a restaurant manager is tough enough (in memory of Boston's Krystle Campbell)

Krystle Campbell, age 29, was reportedly a gregarious, gracious and well-liked person who managed a restaurant near Boston.

Study: Restaurants the most searched industry on mobile devices

April 17, 2013

Your tolerance for cash shortages – bearable or terrible?

When errors do occur and the cash handling performance is not within established guidelines, the appropriate action should be taken to correct the behavior or…

Franchising industry experiences growth for third consecutive month

April 17, 2013

The Franchise Business Index (FBI), an index of the economic health of the franchising industry, increased by 0.3 percent in March, boosted by modest…

Taco Cabana, Pollo Tropical VP named to support new restaurant development

April 17, 2013

Fiesta Restaurant Group Inc. has hired Ed Carnevale as vice president of Construction Services to support growth of its Taco Cabana and Pollo Tropical brands.

MOOYAH announces 3-tier expansion plan

April 17, 2013

MOOYAH has announced a three-tiered geographic objective to its next phase of 2013 expansion, including going into international markets for the first time in…

Restaurant owners form lobby group to fight for minimum wage increases

April 17, 2013

A week after the National Restaurant Association announced that it would use lobbyists to represent some of the country’s largest chain restaurant corporations…

Pie Five CEO: Fast casual pizza 'solves a problem for consumers'

by Alicia Kelso — Editor, QSRWeb.com

Exec's intention is to become the "leading, preeminent fast casual brand in the pizza space."

Carville, Matalin to discuss gov't issues facing restaurateurs at Fast Casual Exec Summit

April 16, 2013

James Carville and Mary Matalin, Washington D.C.’s most high-profile political couple, will bring a fiery conversation about how Washington is affecting the…