Pancheros Mexican Grill expands leadership ranks

February 27, 2019

Pancheros Mexican Grill is expanding its leadership roles and its management with the addition of a social media manager position.

Wingstop's CXO resigns

February 27, 2019

Wingstop Chief Experience Officer Stacy Peterson Androes has resigned, according to the Dallas Business Journal.

Panera, ex-CEO and founder battling in court over potential hires, noncompete issue

February 27, 2019

Panera and its founder and ex-CEO, Ron Shaich, are in a court battle over Shaich's hiring of three Panera tech leaders, who had resigned in order to take…

Potbelly hoping to be the next 'Come-back Kid'

February 26, 2019

Potbelly Corporation reported Monday that its total revenues and company-operated, same-store were down for the fourth quarter as well as the full fiscal year.

Noodles & Company launches special deal for March

February 26, 2019

Noodles & Company is launching a special deal for online order customers during the Daylight Savings Time weekend.

Will Fiesta Group's digital initiatives put it on the path to profitability?

by Cherryh Cansler — Editor, FastCasual.com

Although Fiesta Restaurant Group, parent company of Pollo Tropical and Taco Cabana, closed several units last year and reported mixed financial results Monday…

Doug Stephens on the future of the physical store

Consumers are increasingly turning to mobile to conduct research, compare prices, and purchase products. According...

How to create and implement your BYOD policy

As discussed in an earlier blog post, Bring Your Own Device (BYOD) policies have transformed...

8 BYOD Benefits For Organizations With Frontline Staff

Consumer expectations are making their way into the workplace in fascinating ways and the Bring...

The gap in every CX plan

In recent years, retail, foodservice, and hospitality brands have strived to improve the customer experience....

Blaze pizza kicking off March with California, Nevada openings

February 26, 2019

Blaze Fast Fire'd Pizza continues its expansion this week with two restaurant openings in the western U.S.  The company is opening a sprawling…

Rapid Fired brings seafood to pizza for Lenten season

February 26, 2019

With the Christian season of Lent starting next week on March 6, many brands are introducing their annual seafood LTOs. To that end, Rapid Fired Pizza said…

Yelp triples Q4 2018 number of bookings over prior year's quarter

February 26, 2019

Yelp said it has experienced significant growth in its use in the last several months, particularly in the number of diners booking at restaurants directly…

Shake Shack reports mixed results as labor costs, traffic offset higher sales

February 25, 2019

Shake Shack reported mixed results in the fiscal fourth quarter, as increased sales were offset partially by declining store traffic and increased labor costs…

Robeks brings back former marketing VP

February 25, 2019

Robeks Fresh Juices and Smoothies has hired Mitch Baker as VP of Marketing. Baker, who held the same role in the mid-2000s with the brand, had been working for…

Pollo Tropical, Taco Cabana partners with DoorDash to offer delivery

February 25, 2019

DoorDash has entered an agreement with Fiesta Restaurant Group, to offer its on-demand meal delivery service to the company’s Pollo Tropical and Taco Cabana…

Guy Fieri's Chicken Guy opening 2nd unit

February 25, 2019

Following the 2018 launch of its flagship location in Walt Disney World in Orlando, Chicken Guy — owned by celebrity chef Guy Fieri and restaurateur Robert…

NYC bans CBD in food, drinks

February 25, 2019

New York City's health department issued a ban today against the use of cannabidiol, CBD, from being used in food and drinks.

Rush Bowls makes Georgia debut

February 25, 2019

Rush Bowls, a fast casual brand serving meals-in-a-bowl made with fruits, vegetables, granola, honey, protein and vitamins, is opening its first Georgia…

Captain D's opens another Colorado franchise store

February 25, 2019

There's another Captain D's location in Colorado.