Shake Shack migrating third-party delivery orders to own channels

by Cherryh Cansler — Editor, FastCasual.com

With digital sales accounting for 60% of Shake Shack Q4 sales, the chain is hoping to move third-party delivery orders to its own channels.

Clean Juice expanding to all 50 states

February 26, 2021

With a goal of operating in all 50 states, Clean Juice is on track to award over 60 franchise units in 2021, of which 35 will be open by year's end. The…

Hoots Wings inks 60-unit franchisee deal

February 26, 2021

Hoots Wings, the fast casual wing concept owned by Hooters, has signed its first franchise agreement since launching a franchising initiative last year.

Digital orders up nearly 275% at Mod Pizza

February 25, 2021

Although 2020 sales and revenue were slightly down for Mod Super-Fast Pizza's, CEO Scott Svenson was happy with the chain's 275% growth in digital sales as…

Checkers franchisee bringing Capriotti's to Fresno

February 25, 2021

Capriotti's Sandwich Shop has signed a franchise agreement to open three stores in Fresno, California, with the first opening in early spring at 5058 N. Palm…

Martha Stewart leading BurgerFi's innovation team

February 25, 2021

Florida-based BurgerFi International Inc. has named food entrepreneur and cultural icon, Martha Stewart, to its board of directors as the chair of the Product…

Making third-party delivery work for your brand

by Cherryh Cansler — Editor, FastCasual.com

February 25, 2021

Although delivery has been available at Alfredo's Pizza since it opened over 20 years ago in West Babylon, New York, owner Rob Tarsio needed to streamline…

Philly airport piloting robotic food delivery

February 25, 2021

The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…

McDonald's, Sift partner on international mobile ordering

February 24, 2021

McDonald's has partnered with digital trust and safety provider, Sift, to safeguard and streamline the customer experience on the QSR's mobile app in select…

GFG accelerating Pennsylvania expansion

February 24, 2021

Greek from Greece Cafe Cuisine has opened its first two Pennsylvania locations, according to a company press release. The location at 107 N. 33rd St., is the…

Dickey's upgrades online-ordering system

February 24, 2021

Dickey's Barbecue Pit has upgraded its back-of-house online ordering system to give operators a more seamless experience. Changes to SPARK — the brand's…

Curry Up Now opens virtual kitchen

February 24, 2021

California-based Curry Up Now is expanding its takeout and delivery service in the Bay Area.

Sweetgreen makes carbon-neutral pledge

February 24, 2021

Sweetgreen has pledged to be carbon neutral by 2027, and co-founder Nicolas Jammet said the company will meet that goal by focusing on sustainable sourcing…

Dutch Bros Coffee launches mobile app

February 24, 2021

Dutch Bros Coffee, based in Grants Pass, Oregon. announced the launch of its mobile app, an easy way for customers to pay for their coffee, earn points and…

Pieology slides pies into 'home'

February 24, 2021

Twenty-six of Pieology's 120 stores are offering Bake At Home pizza kits, according to a news release.

Why Beef 'O' Brady's franchisee moved during pandemic

Warren Frye, a multi-unit franchisee of the family friendly sports pub Beef 'O' Brady's, weighs in on how restaurant owners can take advantage of affordable…

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

Just Salad outlines waste-reducing plans

February 23, 2021

Just Salad has released its annual environmental sustainability report, which focuses on how the brand will eliminate waste. It also provided updates on its…

Pollo Campero entering Tampa

February 23, 2021

Guatemala-born Pollo Campero is moving into Tampa as part of a 40-unit expansion into Florida over the next over years. With a growth goal of more than 25…

DoorDash investing $2M in women-, immigrant-, BIPOC-owned businesses

February 23, 2021

DoorDash has created Main Street Strong Accelerator, an initiative providing financial support and specialized educational resources to women-, immigrant- and…