Seven keys to customer experience

True dedication to the voice of the customer will be pivotal for operators looking to improve their customer experience.

Tropical Smoothie Café launches Healthy Lifestyle promo

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January 3, 2010

Tropical Smoothie Café plans to help consumers meet their health goals for the New Year with a "Healthy Lifestyle" promotion, featuring low-calorie grilled…

Which Wich to offer guests 99 cent sandwiches

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January 3, 2010

Which Wich Superior Sandwiches will offer 99 cent "wiches" to all guests as part of its Guest Appreciation Event on Jan. 6.   The 99 cent sandwich offer is…

Rising Roll plans express concept for nontraditional locations

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January 3, 2010

Rising Roll Franchising LLC, parent company of the Rising Roll Gourmet sandwich chain, plans to launch an express version of the concept for airport…

Seven keys to customer experience

True dedication to the voice of the customer will be pivotal for operators looking to improve their customer experience.

California Tortilla intros $5 Fiesta

December 30, 2009

California Tortilla is jump starting 2010 with an attractive price-pointed deal. Customers will be able to order any hearty small-sized burrito, a side of…

Yogurtini to franchise self-serve concept

December 30, 2009

Tempe, Ariz.-based Yogurtini has officially announced the launch of its new self-serve frozen yogurt franchise opportunity.   Yogurtini allows customers to…

Starbucks signs National Labor Relations Board settlement

December 30, 2009

Starbucks has signed a settlement over three charges from National Labor Relations Board, according to an article in the Seattle Times.   As part of the…

NRA: Restaurant operators' outlook still down

December 30, 2009

The outlook for the restaurant industry remained cloudy in November, according to the National Restaurant Association, as its comprehensive index of restaurant…

California Tortilla intros $5 Fiesta

by

December 30, 2009

California Tortilla is jump starting 2010 with an attractive price-pointed deal. Customers will be able to order any hearty small-sized burrito, a side of…

Yogurtini to franchise self-serve concept

by

December 30, 2009

Tempe, Ariz.-based Yogurtini has officially announced the launch of its new self-serve frozen yogurt franchise opportunity.   Yogurtini allows customers to…

Starbucks signs National Labor Relations Board settlement

by

December 30, 2009

Starbucks has signed a settlement over three charges from National Labor Relations Board, according to an article in the Seattle Times.   As part of the…

NRA: Restaurant operators' outlook still down

by

December 30, 2009

The outlook for the restaurant industry remained cloudy in November, according to the National Restaurant Association, as its comprehensive index of restaurant…

Freshii signs new Chicago development deals

December 29, 2009

Freshii's first master franchisee, David Grossman, has recently signed two new sub-franchise agreements for Chicago.

Togo's celebrates National Pastrami Day

December 29, 2009

  Togo's Eateries Inc. will celebrate National Pastrami Day at all 242 franchised locations by giving the first 100 guests at each Togo's location one free…

Ethnic fast casuals will be strong in 2010

Reports continue to show that ethnic flavors are gaining in consumer popularity.

Freshii signs new Chicago development deals

by

December 29, 2009

Freshii's first master franchisee, David Grossman, has recently signed two new sub-franchise agreements for Chicago.

Togo's celebrates National Pastrami Day

by

December 29, 2009

  Togo's Eateries Inc. will celebrate National Pastrami Day at all 242 franchised locations by giving the first 100 guests at each Togo's location one free…

Ethnic fast casuals will be strong in 2010

Reports continue to show that ethnic flavors are gaining in consumer popularity.

Fast casual catering to accelerate in 2010

December 28, 2009

A story in USA Today affirms the importance of catering in all segments of the restaurant industry looking to diversify in a stilted economy.   The piece used…