Manhattan Bagel celebrating 25th anniversary

October 1, 2013

This year marks the 25th anniversary of Manhattan Bagel, and to celebrate the company will host a Customer Appreciation Week, where all participating locations…

Solving the fake online review problem through mobile customer engagement

by Jitendra Gupta — Mobile CRM Director, Punchh

New York regulators have had enough of fake online customer reviews. Last week, Eric Schneiderman, the state’s attorney general, slapped 19 companies with…

Does your dine-in experience put guests in control?

October 1, 2013

Whether it's choosing fries or apples with their burgers or the music playing in the restaurant, guests want to be in charge of everything these days. That…

Will a Gov't shutdown damage restaurant industry?

by Alicia Kelso — Editor, QSRWeb.com

Analysts predict a shutdown would produce a negative "trickledown effect" for restaurant operators.

Revention integrates with Valutec Card Solutions rewards program

September 30, 2013

Revention and Valutec, a full-service provider of Gift Card and Loyalty services, have announced Revention's integration with Valutec's Rewards program.

Revention Integrates with Valutec® Card Solutions Rewards Program

Revention and Valutec®, a full service provider of Gift Card and Loyalty services, have enjoyed a fruitful business partnership spanning more than 8 years.

Taco Cabana launches traditional Mexican matching game

September 30, 2013

Taco Cabana has debuted its Match & Win TC Loteria game, a peel-off game found on specially marked fountain drinks.

Women's Foodservice Forum creates fund in honor of late CEO

September 30, 2013

The Women's Foodservice Forum has announced the creation of a fund in honor of its late President and CEO, Fritzi Woods, who passed away unexpectedly two weeks…

Foodservice certification set for national expansion

September 30, 2013

Committed to winning America's fight against diabetes, obesity and other diet-related diseases, the United States Healthful Food Council (USHFC) has announced…

McAlister's Deli delivers 13th straight quarter of growth

September 30, 2013

McAlister's Deli has announced a same-store sales increase of 4.9 percent during the third quarter of 2013. In addition, year-to-date, same-store sales are at…

Middleby named 'Supplier of the Year'

September 30, 2013

Middleby has received a Supplier of the Year award from Brinker International Inc., which owns or franchises nearly 1,600 restaurants in 33 countries and two…

Who will be the voice of Chicken Salad Chick?

September 30, 2013

Chicken Salad Chick will launch a contest this week to find the perfect Southern voice for the brand. The winner's voice will be featured on all upcoming audio…

YoFresh Yogurt Café looking for new franchisees

September 30, 2013

Boston-based YoFresh Yogurt Café has opened three new franchised shops in the past several weeks, YoFresh Founder Chris Gregoris, said in a press release. He…

Paytronix releases marketing tools for restaurants

September 30, 2013

Paytronix Systems has released a software upgrade that includes two marketing tools for restaurants: Real-Time Behavior-Triggered Messaging and Local Store…

PIADA receives investment to fund growth

September 27, 2013

PIADA Italian Street Food, a fast casual Italian eatery based in Columbus, Ohio, announced that Catterton Partners, a consumer-focused private equity firm, has…

Brigadier General franchising Wingstop in Northern Virginia

September 27, 2013

Wingstop is expanding throughout Northern Virginia. The 591-unit wing chain recently signed a multi-unit development agreement with Brigadier General Joseph…

Kentucky Orange Leafs supporting local farmers

September 27, 2013

Orange Leaf Frozen Yogurt in Lexington, Ky., will host a celebration Oct. 1 from 5:30 p.m. to 7:30 p.m. to kick off a partnership with Udderly Kentucky.

Zaxby's names VP of technology

September 27, 2013

Zaxby's Franchising appointed Frank Knight to VP of Information Technology, where he will be responsible for the information technology and project management…

How a Boston fast casual increased sales via mobile payment app

by Cherryh Cansler — Editor, FastCasual.com

Revenue increased 17 percent at Sebastians Cafe one month after launching a branded LevelUp mobile payment and loyalty app.

Retail prepared foods cannibalizing QSR lunch visits

September 27, 2013

Restaurants compete most heavily with retail stores for prepared food orders during the dinner and snacking dayparts, but the strongest visit growth for retail…