Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

Brooklyn Dumpling Shop, Perkins, Bun Mee, Keke's leaders share franchising success insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

What it takes to succeed in franchising was the focus of a panel talk at the recent Restaurant Franchising & Innovation Summit.

From homelessness to restaurant heroes: Power couple keynoting Fast Casual Executive Summit

by Cherryh Cansler — Editor, FastCasual.com

April 7, 2025

Chef Bryant "Baul" Williams and Daniella Williams, the husband-and-wife founders of Atlanta-based Binky's, specializing in soul food, and brunch hot spot Betty…

Juice It Up fueling baseball fans

April 4, 2025

Juice It Up, an acai bowl, smoothie and raw juice chain, is serving Angels Baseball fans at an in-stadium location inside the Classic Hits stand on the Field…

Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

Sambazon lands at Pittsburgh airport

April 3, 2025

Sambazon, an acai bowl and smoothie shop, has landed at the Pittsburgh International Airport, giving travelers access to acai imported from Brazil.

Doner Shack expands in Glasgow with multi-unit franchise deal

April 3, 2025

Doner Shack is expanding its footprint in Scotland with a three-unit franchise deal with Abrar Khaliq.

Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

Buena Papa founders dish on loaded fries, 'Shark Tank,' expansion plans

Paul Barron and Cherryh Cansler of "Fast Casual Nation" sat down with James and Joanna Windon, the couple behind Buena Papa, to discuss their innovative loaded…

Sweetgreen launches loyalty program, Ripple Fries

April 3, 2025

Sweetgreen has launched SG Rewards, a free loyalty program allowing members to earn 10 points for every dollar spent toward perks and access to members-only…

What Chef Robotics' $43M funding means for fast casual automation

by Cherryh Cansler — Editor, FastCasual.com

Since Sunbasket, a healthy meal delivery company, partnered with Chef Robotics in 2022, it has displaced 10% of production staff and increased consistency by…

6 ways tariffs could increase fast casual food costs

by Joe Hannon — GM, Inventory & Sales, Restaurant365

The U.S. restaurant industry is feeling the squeeze as tariffs continue to drive up the cost of imported goods. The National Restaurant Association estimates…

FAT Brands accepting cryptocurrency for franchisee royalty payments

April 2, 2025

Los Angeles-based FAT Brands Inc., which owns 2,300 locations of Round Table Pizza, Fatburger, Johnny Rockets, Twin Peaks, Fazoli's and 13 other restaurant…

Curry Up Now opening 1st drive-thru location

April 1, 2025

Curry Up Now, a California-based Indian fast casual brand, has signed a multi-unit franchise agreement with Ganshayam Patel to bring the concept to Bowling…

Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

Madras Dosa expanding New York City footprint

April 1, 2025

Boston-based Madras Dosa Co. is opening three locations this Spring in New York City, joining its existing location in Times Square at 1450 Broadway, which…

Bun Mee: From One Bite to Best in the World

Denise Tran’s journey from attorney to award-winning restaurateur is a masterclass in vision and resilience. On Founderology: Built to Breakthrough, she shares…

Ike's making waves in Hawaii

March 31, 2025

San Francisco-based Ike's Love & Sandwiches has opened a beachfront location in Kona, Hawaii.

Delaware investment firm acquiring Nature’s Table

March 31, 2025

Fast Fresh Brands, owned by the Delaware investment firm, DIA Equity Partners, has acquired Orlando-based Nature's Table, which has locations in Georgia and…