News & Media
National Restaurant Association cancels May show
February 26, 2021
Event organizers of the National Restaurant Association Show are cancelling the 2021 National Restaurant Association Show, which was scheduled May 22-25 at…
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Dawn Gillis joins Freebirds World Burrito
February 26, 2021
Freebirds World Burrito has hired Dawn Gillis as Chief Technology Officer to help strengthen the restaurant's marketing and operations technology stack, which…
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Burgerville, FlyBuy partner to offer real-time curbside pickup
February 26, 2021
Burgerville, a Pacific Northwest restaurant that serves burgers, fries, and shakes made with ingredients sourced from local farmers, ranchers and producers…
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Shake Shack migrating third-party delivery orders to own channels
by Cherryh Cansler — Editor, FastCasual.com
With digital sales accounting for 60% of Shake Shack Q4 sales, the chain is hoping to move third-party delivery orders to its own channels.
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Clean Juice expanding to all 50 states
February 26, 2021
With a goal of operating in all 50 states, Clean Juice is on track to award over 60 franchise units in 2021, of which 35 will be open by year's end. The…
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Hoots Wings inks 60-unit franchisee deal
February 26, 2021
Hoots Wings, the fast casual wing concept owned by Hooters, has signed its first franchise agreement since launching a franchising initiative last year.
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Digital orders up nearly 275% at Mod Pizza
February 25, 2021
Although 2020 sales and revenue were slightly down for Mod Super-Fast Pizza's, CEO Scott Svenson was happy with the chain's 275% growth in digital sales as…
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Checkers franchisee bringing Capriotti's to Fresno
February 25, 2021
Capriotti's Sandwich Shop has signed a franchise agreement to open three stores in Fresno, California, with the first opening in early spring at 5058 N. Palm…
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Martha Stewart leading BurgerFi's innovation team
February 25, 2021
Florida-based BurgerFi International Inc. has named food entrepreneur and cultural icon, Martha Stewart, to its board of directors as the chair of the Product…
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Making third-party delivery work for your brand
by Cherryh Cansler — Editor, FastCasual.com
February 25, 2021
Although delivery has been available at Alfredo's Pizza since it opened over 20 years ago in West Babylon, New York, owner Rob Tarsio needed to streamline…
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Philly airport piloting robotic food delivery
February 25, 2021
The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…
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McDonald's, Sift partner on international mobile ordering
February 24, 2021
McDonald's has partnered with digital trust and safety provider, Sift, to safeguard and streamline the customer experience on the QSR's mobile app in select…
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GFG accelerating Pennsylvania expansion
February 24, 2021
Greek from Greece Cafe Cuisine has opened its first two Pennsylvania locations, according to a company press release. The location at 107 N. 33rd St., is the…
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Dickey's upgrades online-ordering system
February 24, 2021
Dickey's Barbecue Pit has upgraded its back-of-house online ordering system to give operators a more seamless experience. Changes to SPARK — the brand's…
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Curry Up Now opens virtual kitchen
February 24, 2021
California-based Curry Up Now is expanding its takeout and delivery service in the Bay Area.
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Sweetgreen makes carbon-neutral pledge
February 24, 2021
Sweetgreen has pledged to be carbon neutral by 2027, and co-founder Nicolas Jammet said the company will meet that goal by focusing on sustainable sourcing…
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Dutch Bros Coffee launches mobile app
February 24, 2021
Dutch Bros Coffee, based in Grants Pass, Oregon. announced the launch of its mobile app, an easy way for customers to pay for their coffee, earn points and…
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Pieology slides pies into 'home'
February 24, 2021
Twenty-six of Pieology's 120 stores are offering Bake At Home pizza kits, according to a news release.
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Why Beef 'O' Brady's franchisee moved during pandemic
Warren Frye, a multi-unit franchisee of the family friendly sports pub Beef 'O' Brady's, weighs in on how restaurant owners can take advantage of affordable…
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Now accepting entries for 2021 ICXA Elevate Awards
by David Drain
The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…
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