Pokeworks adds 3 heavy hitters to C-suite

March 24, 2021

In an effort to expand its footprint in the post-pandemic restaurant landscape, Pokeworks has hired Michael Walters as COO, Steve Heeley as CMO and Larry…

Newk's hires former Pizza Inn VP

March 24, 2021

Newk's Eatery has hired 20-year marketing veteran Denise Pedini to lead its marketing and IT departments as senior vice president of Guest Experience.

Taco Bell, KFC, Pizza Hut parent buys conversational commerce company

March 24, 2021

Yum Brands has acquired the Israeli ordering and marketing platform company Tictuk Technologies. The company said the move gives customers of its brands — KFC…

Independent restaurants need more digital ordering, payment options

March 24, 2021

Expanding digital ordering and payment options could help independent restaurants drive customer spend, according to a report published by Newton…

How to thrive as a female chef in male-dominated industry

Mary Lou Davis, Chef de Cuisine of Whiskey Cake in San Antonio and contestant on season 19 of "Hell's Kitchen," reveals three pieces of advice to help female…

Ready for your health inspection?

Restaurant operators are pros at food safety. But an upcoming health inspection can still make you nervous. Here’s a diagram to help you double check every…

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Insomnia Cookies launches 'unlimited cookie membership'

March 23, 2021

Cookie monsters will be happy to learn that Philadelphia-based Insomnia Cookies has created CookieMagic, an "unlimited cookie membership" for customers who…

Chipotle expanding Canadian presence

March 23, 2021

Chipotle Mexican Grill is adding to its 23 units in Canada, opening March 30 in Surrey, British Columbia. The country's first last opening was in 2018 in…

CORE urging customers to eat out to raise money for restaurant employees

March 23, 2021

Children of Restaurant Employees, a national non-profit organization offering financial help to industry employees with children, is urging customers to order…

Pandemic inspires Mighty Quinn's to make soap, save the competition

by Vanessa Montalbano

Micha Magid, co-founder and co-CEO Mighty Quinn's Barbeque, discusses how the pandemic changed the concept's operations model.

Revolution Technologies expands online ordering capabilities with Google

March 23, 2021

Revolution Technologies, a multi-patented technology owner and off-premise partner for restaurants that provides an order management software platform that…

Starbucks, Challenge Seattle launch COVID-19 vaccination playbook

March 22, 2021

Starbucks, which joined forces earlier this year with Washington State Governor Inslee and Challenge Seattle, to create the COVID-19 Vaccine Action Command and…

Restaurant payment option aims to slice charge-back costs

March 22, 2021

In a restaurant climate that demands increasing payment options to enhance customer safety and convenience, POS provider, SpeedLine is releasing a SpeedLine…

Famous Toastery ready to get back to 'casual dining roots '

March 22, 2021

Robert Maynard, the CEO of Famous Toastery, reveals how the 40-unit casual dining brand has navigated the changing restaurant space and how he expects the…

Mooyah Burgers ups its game with menu boards

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Fast casuals have historically viewed the drive-thru as optional, but when COVID-19 hit in 2020, many had to rethink their strategies as indoor dining was no…

Why Rise Biscuits phasing out cashiers, leaning on self-service

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rise Southern Biscuits and Righteous Chicken deployed its first self-order kiosk in 2015. Earlier this year, it deployed its first pickup lockers.

Ono Hawaiian opening 98th unit

March 19, 2021

Ono Hawaiian BBQ is opening its 98th unit Monday in Gilbert, Arizona, marking the brand's second location in Maricopa County. The free-standing, drive-thru…

Penn State welcoming Slim Chickens

March 19, 2021

Slim Chickens is opening an express location this fall at Pennsylvania State University. Located inside the HUB-Robeson Center, the restaurant will offer…

Why QSR loyalty marketing misses 95% of diners and what to do about it

You know great loyalty programs can pay off for QSRs. But what many operators don't know is how many customers even the greatest loyalty initiatives miss. This…