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News & Media

Freshii expands to Portland, Ore.

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August 15, 2010

Downtown Portland is set to experience Freshii's fully customizable menu with sustainably grown ingredients. The first of five locations has been planned for…

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Starbucks, Panera Bread and In-N-Out top Zagat 'best of'

August 15, 2010

Zagat has revealed the results of its latest survey, covering 97 major fast food chains and 39 full service chains as voted on by 6,518 ZAGAT.com diners. The…

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James Balda named NRA chief marketing and communications officer

August 15, 2010

To support its efforts to strengthen communications outreach, the National Restaurant Association has announced that James Balda has been promoted to chief…

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Will PeopleMatter change the future of HR tech?

by Valerie Killifer — senior editor, NetWorld Alliance

A pending software launch could change how restaurant operators interface with the employee management cycle.

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The strangers among us

by Suzy Badaracco — President, Culinary Tides Inc

I love airports. I love hotels. I love conferences. I love anywhere there are groups of strangers I can interact with. What is so fascinating is that just as…

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Moe’s invests in local-store marketing strategy

by Valerie Killifer — senior editor, NetWorld Alliance

August 12, 2010

As part of its initiative to refresh in Moe's Southwest Grill, the restaurant chain has invested more than $250,000 in a new grassroots marketing effort to…

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Red Mango signs master license agreement with Compass Group

August 12, 2010

Red Mango has awarded a master license agreement to Compass Group North America to open an undisclosed number of Red Mango stores in Compass-managed properties…

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Schlotzsky’s joins Healthy Dining locator

August 12, 2010

Schlotzsky’s has the online resource www.HealthyDiningFinder.com to offer guests a selection of healthier menu options and corresponding nutrition information.

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Freshii debuts European locations

August 11, 2010

Freshii has announced it is set to debut four Vienna locations, in Innere Stadt, SCS, Mariahilfer Strasse (Gerngross), and Galleria. Freshii Donauzentrum is…

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The Counter selects MICROS as exclusive POS provider

August 11, 2010

MICROS Systems Inc. has announced that The Counter has completed the rollout of the MICROS Restaurant Enterprise Solution (RES) and mymicros.net reporting and…

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FreshBerry to open first self-serve location

August 11, 2010

Beautiful Brands International (BBI) will soon open the first self-serve FreshBerry Frozen Yogurt Café in the FreshBerry franchise system. The new store will…

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Healthy Fast Food to expand U-Swirl in Nev. market

August 11, 2010

Healthy Fast Food Inc., parent to U-Swirl International Inc., has announced that its franchisee, Galena Frozen Yogurt Company, has finalized lease negotiations…

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A glance in the rearview mirror

by Don Fox — CEO, Firehouse of America

I apologize in advance for stating the obvious: The recession has taken a toll on the restaurant industry.  Industry traffic is down; the majority of chains…

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Fast casuals dominate social media web

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Innovative operators keep the fast casual segment ahead of the pack through social media strategies.

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Charley's brings back Asian BBQ sandwich

August 10, 2010

Charley's Grilled Subs will reintroduce its Spicy Asian BBQ sandwich Aug. 16, adding an ethnic flavor to the restaurant’s traditionally all-American lineup.

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Nature's Table Café to open in Washington, D.C.

August 10, 2010

Restaurant entrepreneur Dhvani Vyas has signed a franchise agreement with Nature’s Table Café for the Washington, D.C., metro market. Nature’s Table has 7…

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NRA research finds customer loyalty programs gave restaurants competitive edge

August 10, 2010

According to a new survey by the National Restaurant Association, three-quarters of restaurant operator survey participants say guest loyalty programs helped…

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Millennials turning more to frozen, convenient foods, NPD reports

August 10, 2010

If you're a restauranteur seeking to reach twentysomethings, you might want to rethink your strategy.

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When it's time to hire, look for learners

by Michael Harms — Sr. Business Analyst, People Report - Black Box Intelligence

Odds are you’ve never met my mother. That’s too bad. Think Betty White with darker hair. My mom is one of the sweetest people you’ll ever meet and her cinnamon…

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Should you outsource your HR?

by Richard Yelton — Principal, Windham Brannon, P.C.

For many restaurant owners, outsourcing certain administrative functions provides them the ability to better focus on the strategic and operational sides of…

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