The Tangible Returns of Exceptional Customer Service

Exceptional customer service delivers tangible returns by preventing profit-draining issues before they start. Personalized solutions focused on your success…

Mr. Pickle’s Sandwich Shop Announces Addition of New Signature Items, Proteins, Enhanced Bread to Menus Nationwide; Also Launches “Not-So-Secret” Secret Menu Online

Mr. Pickle's Sandwich Shop, named among 2023 Fastest Growing Emerging Restaurants in the United States by Nation's Restaurant News, is starting the new year…

Sales surging at Juice It Up

February 9, 2024

Juice It Up finished 2023 with strong sales and a robust development pipeline. In 2023, systemwide sales surged past $43 million — up 38% over five years. The…

Capriotti's cutting build-out costs

February 9, 2024

Capriotti's Sandwich Shop and Wing Zone are embarking on a partnership with WeBuild Global, a fabrication, design and construction company, to reimage and…

Cousins Maine Lobster launching in Chicago

February 9, 2024

Cousins Maine Lobster, which has 60 locations, is hosting its first Chicagoland food truck event and grand opening Saturday at Pollyanna Brewing in Roselare…

Why Shake Shack, Wingstop ended 2023 on top

Placer.ai's Lila Margalit dives into the data behind Shake Shack and Wingstop to reveal why they performed so well during the final quarter of 2023 and what…

Slice House by Tony Gemignani brings on 1st CTO

February 8, 2024

David Denton. Photo: Slice House by Tony Gemignani Slice House by Tony Gemignani has hired David Denton as fractional chief technology officer. The…

Same-store sales up 11.5% at Smoothie King

February 8, 2024

Smoothie King, which has over 1,100 locations, reported this week that it saw an 11.5% jump in same-store sales and positive traffic growth in 2023. The brand…

Nekter Juice Bar unifying order channels, driving sustainable growth

February 7, 2024

Nekter Juice Bar has tapped Qu as its POS partner to bolster reliable and scalable growth across its 300 locations open or in development.

Summit attendees supporting human trafficking relief org

Restaurant Franchising and Innovation Summit attendees will work together for one hour to create over 2,000 hygiene kits stocked with necessities including…

4 restaurant trends staying beyond 2024

by Julie Gregg — Director of Market Insights and Competitive Intelligence, Toast

After polling nearly 1,000 restaurant operators, Julie Gregg, director of Market Insights and Competitive Intelligence at Toast, reveals four strategies that…

Sweetgreen hires Rossann Williams as COO

February 6, 2024

Los Angeles-based Sweetgreen has appointed former Starbucks executive Rossann Williams as COO to oversee Operations, Real Estate, Development and Supply Chain.

Bobby’s Burgers debuting flagship in Charlotte

February 5, 2024

Bobby's Burgers By Bobby Flay is opening a flagship restaurant located in Charlotte's SouthPark neighborhood, a two-building office complex owned by Crestlight…

Mod Pizza releases red velvet dessert cake

February 5, 2024

Mod Pizza has introduced a red velvet version of its popular dessert cake. The Red Velvet No Name Cake is a red velvet cake with a cream cheese filling and…

Wings Etc testing new flavor in Missouri

February 5, 2024

Indiana-based Wings Etc. is testing a Habanero Hot Honey Chicken Sandwich in three of its Southeast Missouri restaurants in Cape Girardeau, Dexter and…

Rock N Roll Sushi amps up Colorado expansion plans

February 5, 2024

Rock N Roll Sushi has partnered with CEO and Owner of KMG, Kyle Gerstner, to expand and develop multiple locations in Colorado Springs and the surrounding area.

Pepper Lunch names industry vet COO

February 2, 2024

Pepper Lunch, a Japanese-born concept with over 500 locations in 15 countries, has tapped industry veteran Mark Bailey to serve as COO. Previously, he had been…

District Taco eyeing Charlotte

February 2, 2024

Arlington, Virginia-based District Taco is expanding into the Charlotte market, marking its entry into the North Carolina region.

Einstein Bros launching 'unlimited coffee' for loyalty members

February 2, 2024

Einstein Bros. Bagels is giving guests a budget boost with its Unlimited Free Coffee program for Shmear Society Rewards members. Over a $3 value per visit…

How to Choose Between SteadyLAN & TetherLAN for Your POS Printer

Discover the best connectivity solution for your POS printer! Compare Star’s SteadyLAN and TetherLAN solutions to enhance your business operations.