News & Media From Judy Mottl

Designing marketing campaigns to promote growth, sustainability

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Marketing leaders from F&Co., Taziki's Mediterranean Cafe and Cici's Pizza shared insight on winning marketing campaign strategy during the recent Fast Casual…

read now

Zoup, Ballard Brands, Vale Food share tips, advice on battling payment fraud

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top brand leaders from Zoup, Ballard Brands and Vale Food share advice and knowledge of how to prevent payment fraud in a panel session sponsored by Kount.

read now

Why 4 is the magic number in customer retention

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Repeat visits are top of mind for every brand but few may realize how critical the fourth customer visit is and why it requires a specific strategy.

read now

Chipotle, Dickey's, Applebee's execs offer tips on AI strategy, ROI

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Artificial intelligence is fast becoming a mainstream technology for fast casual brands, but it requires a plan and data insight, as leaders revealed during a…

read now

How brands can avoid cannibalization in driving growth

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How to drive growth is top of mind for brands but in the quest to grow brands can often ignite a cannibalism strategy, something no partner or franchisor…

read now

GoPoke takes Perfect Pitch title at Fast Casual Executive Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Seattle-based authentic Hawaiian poke and desserts fast casual beat out tough competitors, Salads UP and Sugapeach Chicken & Fish Fry, in the annual Fast…

read now

Cowboy Chicken, Modern Market and the omnichannel digital experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Sean Kennedy, president of Cowboy Chicken, and Modern Market Technology Director Brian Anderson shared insight and tips on crafting a digital experience…

read now

Why fast casual brands are embracing digital training with open arms

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Paper-based employee training manuals and binders are quickly disappearing as staff training is going digital.

read now

How UK's Leon redefined the fast food industry

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and…

read now

PJ's Coffee, Primo Hoagies franchisors spill secrets to success

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Franchise leaders from PrimoHoagies, PJ's Coffee and ClimbZone offer tips for emerging franchisors and future franchisees.

read now

Franchise focus: Smoke’s Poutinerie bringing poutine to the masses

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The 150-location franchise is rolling out nationwide on and near campuses and airports, and its founder’s passion is reflected everywhere — from his attire to…

read now

Top missteps to avoid on the way to franchising success

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

From operational strategy errors to overlooking the customer experience, there are plenty of things to trip a new franchisor up on the way to successful…

read now

Franchisees talk do-over: What they wish they knew before opening their franchise

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…

read now

How to avoid disputes in the franchisor-franchisee partnership

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes…

read now

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…

read now

Freebirds, United Airlines help restaurants understand location-based marketing

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Location-based marketing is the best way to reach customers around our location and it's a very cost-effective way to market to consumers, said Erin Levzow…

read now

Dunkin' Donuts, Pita Pit share tips for driving mobile app adoption, use

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.

read now

Why women are a natural fit for the franchise opportunity

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

More women than ever are stepping into the franchise industry, and as a panel of female franchisees and franchisors explain, there are more than a few good…

read now

Why relationship building is critical for a successful franchise

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Whether you're a franchisor or a franchisee there is one big common aspect tied to everyone's success: a supportive, collaborative, trusting relationship.

read now

5 strategies for franchise success over the long haul

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

By adopting five strategic actions, a franchisee can build strong customer retention and loyalty.

read now