Thanx debuts Loyalty 3.0 platform upgrade

November 3, 2022

Loyalty and guest engagement platform Thanx has completed the upgrade of its Loyalty 3.0 platform that features new capabilities that let brands respond and…

Thanx teams with Ovation to boost feedback capability

September 1, 2022

Loyalty and guest engagement platform Thanx is partnering with Ovation, an actionable guest feedback platform, to boost real-time customer feedback…

Velvet Taco creates backdoor menu

July 25, 2022

Velvet Taco, a Dallas-based fast casual restaurant, has collaborated with Thanx, a provider of guest engagement technology, to create six secret menu items for…

Loyalty is key to keeping customers happy in the face of rising prices

by Zach Goldstein — CEO and Founder, Thanx

Restaurants should rely on sophisticated loyalty programs to offer non-discount rewards that entice with exclusivity and access, according to Thanx CEO Zach…

8 loyalty program mistakes restaurants make

by Mandy Wolf Detwiler — Editor, Networld Media Group

Loyalty programs can be a tricky business. Avoid these common mistakes when crafting and deploying your customer rewards program.

How Oath Pizza's refresh is modernizing its operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Oath Pizza was founded in 2015 and is already undergoing a rebrand. Learn what's behind the brand refresh and how it will affect the company's future.

Thanx acquires ZeroStoreFront

April 5, 2022

Thanx, a loyalty and guest engagement platform, has acquired ZeroStorefront, a restaurant-focused marketing and data insights platform.

What restaurants can learn from e-commerce giants

by Zach Goldstein — CEO and Founder, Thanx

Amazon crushed small retail. Restaurants can escape the same fate by investing in the tools they need to compete with large third-party delivery companies and…

Former Yum Brands CEO joins Thanx

March 23, 2022

Greg Creed, former Yum Brands CEO, is joining Thanx, a loyalty and guest engagement platform, as an advisor for the CEO and board, according to a press release.

Dig's loyalty program leads to higher checks

February 9, 2022

New York-based Dig, a fast casual concept with a focus on vegetable-forward cooking, is seeing solid results from the December launch of its app, which…

Velvet Taco launches first loyalty program

December 15, 2021

Velvet Taco, a fast casual concept feature globally inspired recipes and the freshest ingredients, has partnered with Thanx, a guest engagement platform for…

Thanx releases Loyalty 3.0 platform features

November 9, 2021

Thanx, a guest engagement and retention platform for brick-and-mortar retailers, is launching several capabilities ahead of its upcoming Loyalty 3.0 reveal in…

Tattle announces integration with Thanx

September 14, 2021

Tattle, an innovator in the customer experience improvement category, has announced its integration with Thanx, a guest engagement and retention platform…

Hey, fast casuals: It's time to get back out there!

by Cherryh Cansler — Editor, FastCasual.com

It's almost time for the fast casual industry's family reunion. The Fast Casual Executive Summit kicks off on Oct. 3 in Charlotte.

Thanx’s launches system to give restaurants more content control

Thanx, a guest engagement and retention platform company, has launched a content management system to give restaurants and retailers the control and…

Little Big Burger striving for 100K app sign ups by year's end

August 5, 2019

Little Big Burger has launched an app and loyalty platform, according its parent company, Chanticleer Holdings Inc. Before designing the app — which features…

Thanx rolls out enhanced mobile ordering, loyalty programs for Pincho, By Chloe

July 17, 2019

Thanx, a San Francisco-based customer engagement firm for retail and restaurants, is upgrading the mobile apps of two fast casual chains — Pincho Factory Inc.…

Third-party delivery: How to turn a necessary defense into a meaningful offense

by Zach Goldstein — CEO, Thanx

Restaurants would be well-served to begin building an "owned audience" of customers who they can personally interact with to drive repeat purchasing.

Thanx launches marketing platform to monitor all communication channels

October 2, 2018

Thanx, a provider of customer engagement and retention tools for restaurants and retailers, has launched Thanx Campaigns, a platform that enables segmented…

How to respond to the third-party restaurant delivery challenge

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.