Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Taco Bell opening KC cantina

March 1, 2022

Diversified Restaurant Group, which owns nearly 300 Taco Bells, is opening its first Kansas City Taco Bell Cantina, a fast casual version of the brand that…

The rise of the subscription revolution

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Subscription commerce sales climbed 41% in 2020 and have hit $28 billion. Is it time for your brand to embrace the model?

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

Taco Bell, Pizza Hut , KFC parent moves to buy Dragontail tech/AI provider for $72.4M

May 27, 2021

Taco Bell, KFC and Pizza Hut parent, Yum! Brands Inc., has completed a binding agreement to acquire the Australian-based foodservice tech provider, Dragontail…

A frank talk with Yum's recently retired CEO enthralls in 'Rebounding on Steroids' webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Greg Creed led the QSR powerhouse, Yum Brands, for five years and developed some very definite views on what works and what doesn't when it comes to restaurant…

Taco Bell, KFC, Pizza Hut parent buys conversational commerce company

March 24, 2021

Yum Brands has acquired the Israeli ordering and marketing platform company Tictuk Technologies. The company said the move gives customers of its brands — KFC…

Contactless ordering forcing restaurants to adopt 9 tech strategies in 2021

by Cherryh Cansler — Publisher, FastCasual.com

Contactless ordering is not only here to stay but is forcing restaurants to embrace nine specific technologies and strategies.

Not all heroes wear capes: Some wear aprons and master spreadsheets

by Nancy Shenker

Superhero managers are experts at controlling food costs and labor but also have an influence mindset as well as a mastery of P&L and their brand's systems.

Restaurant same-store sales end 2018 on a high note, despite low traffic, high labor costs

The restaurant industry topped off 2018, with a 1.5 percent increase in same-store sales. Higher menu pricing and cost-cutting measures executed throughout the…