Online restaurant ordering is here to stay, reveals report

April 27, 2021

Restaurant mobile order ahead, curbside pickup and delivery services aren't going anywhere once the COVID-19 pandemic ends as 92% of vaccinated dining…

Customers with kids spend the most on online food orders

April 14, 2021

Married couples with kids spent more on food orders in 2020 than any other type of household, according to a report, "Delivering on restaurant rewards,…

Paytronix, Tattle partner to power-up CX improvement

March 31, 2021

Improving the restaurant guest experience is the goal of a partnership between CX improvement company, Tattle, and guest experience platform, Paytronix…

Sales of online gift cards holding steady for fast casuals, QSRs

December 2, 2020

Online gift sales for fast casual and QSR brands held steady during Black Friday weekend this year, according to Paytronix, which examined anonymous aggregate…

Paytronix debuts subscription program for restaurants, c-stores

November 11, 2020

Paytronix Systems Inc., a digital guest experience platform, has launched Paytronix Subscriptions to make it easy for restaurants and convenience store brands…

Paytronix rolls out contactless dine-in platform

June 22, 2020

Paytronix Systems Inc. announced the rollout of its Paytronix Contactless Dining technology, which is designed to help restaurants offer dine-in service with…

Zukku Sushi transforms into ghost kitchen during pandemic

by Kiera Blessing — Content Specialist, Paytronix

When COVID-19 began forcing restaurants to close their doors to guests, Zukku Sushi quickly transformed its food hall model into a ghost kitchen.

Paytronix secures $10M in additional funding

April 28, 2020

Paytronix Systems Inc. has secured $10 million in funding led by Great Hill Partners and Paytronix Co-Founders Matt d'Arbeloff and Andrew Robbins tocontinue to…

17 vendors offering freebies to help restaurants live another day

by Cherryh Cansler — Editor, FastCasual.com

As restaurants struggle to keep their businesses open amid COVID-19, vendors are proving that they are ready to help.

Qdoba, California Tortilla upping their app games

by Cherryh Cansler — Editor, FastCasual.com

California Tortilla and Qdoba have launched mobile app upgrades.

Black Friday restaurant gift card sales nearly 10% higher this season

December 4, 2019

A Paytronix analysis of Black Friday restaurant gift card sales reveals a 9.73% increase compared to last year and sales for the holiday shopping weekend…

5 steps to a successful digital-ordering strategy

The global market for on-demand food delivery is expected to grow 31.76% annually for the next two years, and for brands that don't properly plan for the…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

Paytronix launches feedback tool for online orders

November 5, 2019

Keeping delivery customers happy is quite a challenge, which is why Paytronix Systems Inc. has launched FEEDback, a module to help restaurant managers measure…

Paytronix buys Open Dining to broaden CX feature set

August 8, 2019

Paytronix Systems, Inc., a provider of SaaS customer experience management solutions for restaurants and convenience stores, is acquiring Open Dining, an order…

Jamba Juice enters deal with Paytronix to launch digital rewards platform

February 6, 2019

Paytronix Systems Inc. announced an agreement with Jamba Juice to deploy its digital rewards platform and migrate more than 19 million gift and stored value…

Execs predict increased usage of near-me, voice searches to make dining decisions

by Cherryh Cansler — Editor, FastCasual.com

From the explosion of near-me searches to consumers demanding more options, this year's tech trends are all about meeting the customer where and when they…

Industry insiders predict top tech restaurant trends of 2019

by Cherryh Cansler — Editor, FastCasual.com

FastCasual interviewed executives from a variety of tech vendors to reveal some of 2019's most promising tech trends. ​​​​​​Part 1 of this series features…

Study: QSR gift cards redeemed most quickly

December 6, 2018

Digital guest experience platform, Paytronix Systems, Inc., today released its inaugural Gift Card Sales Report, using data from more than 190 restaurant…

Free webinar puts Dunkin's DD Perks through loyalty litmus test

October 19, 2018

For loyalty and customer engagement software provider, Paytronix, there's a kind of four-part litmus test that great brand loyalty programs must pass: program…