Panera customers using Google to place digital orders

August 25, 2020

Panera has integrated with Google Search, Google Maps and Google Assistant to make it easier for customers to place digital orders. Available at participating…

Panera expands contactless rewards with Apple Card

August 5, 2020

Panera guests may now earn 3% daily cashback on Apple Card when they use Apple Pay in the Panera app or website, according to a press release. They can use…

Panera exec reveals the strategy behind free coffee subscription

by Cherryh Cansler — Editor, FastCasual.com

Panera's free coffee subscription has been a catalyst driving growth and revenue, said Eduardo Luz, chief brand and concept officer.

Panera launches 'Under $10 menu'

July 24, 2020

Panera has rolled out six menu items this week that cost less than $10, according to a company press release. They include the:

Panera coffee is 'free for the summer'

June 24, 2020

Panera's coffee is free for the summer; anyone signed up for the MyPanera+Coffee subscription now has access to unlimited premium hot coffee, hot tea and iced…

Judge requiring Panera franchisee to pay $4.6M to managers

June 3, 2020

Panera Bread's largest franchisee, Covelli Enterprises, must pay $4.6 million to more than 900 assistant managers who alleged Fair Labor Standards Act and Ohio…

Panera hires chief concept officer

May 28, 2020

Eduardo Luz has joined Panera Bread as chief brand and concept officer and will be overseeing marketing, digital, strategy/insights and culinary teams…

Panera adds geofencing for frictionless pickup

May 18, 2020

Panera Bread is transforming its curbside experience with Panera Curbside, a geofence-enabled service that delivers orders to guests in their cars. Employees…

Panera launches family feast deal

April 14, 2020

With all meals now taking place at home, Panera has launched the Panera Family Feast, an affordable way to get some of its most popular menu items on the…

Panera launches grocery service

April 8, 2020

Panera customers may now add a few groceries to their coffee orders thanks to the launch of Panera Grocery. Leveraging the Panera supply network, the program…

Panera launches coffee subscription plan

February 27, 2020

Subscription services have gained popularity with customers with companies like Birch Box and Dollar Shave Club leading the way to disrupt their industries…

Panera SVP: Why having a diverse team grows companies

Karen Kelley, Panera Bread SVP and chief restaurant operations officer, discusses how Panera's investments in talent have made it a brand that attracts both…

Panera SVP giving behind-the-scenes look at innovation strategy

October 7, 2019

Karen Kelley, Panera SVP and chief restaurant operations officer, will keynote the Fast Casual Executive Summit, Oct. 13-15 in Austin.

Panera Bread expands delivery via DoorDash, Grubhub, Uber Eats

August 27, 2019

In addition to placing delivery orders from Panera Bread's app and site, U.S. consumers can now also tap DoorDash, Grubhub and Uber Eats, according to a press…

Panera flying high with airport deal

July 25, 2019

Panera Bread will soon be in airports across the country thanks to a partnership with global restaurateur HMSHost.

Panera expanding dinner menu pilot to 9 stores

June 19, 2019

After testing a dinner menu at a Jacksonville, Florida location, Panera Bread is expanding its dinner menu pilot to nine stores in Lexington, Kentucky in July.

Former Krispy Kreme president taking over CEO role at Panera

April 28, 2019

Panera Bread has hired Niren Chaudhary as president and CEO, succeeding Blaine Hurst, who is retiring from the role May 23.  Hurst will remain on the board of…

Missouri Panera franchisee adds 13 locations to porfolio

March 7, 2019

Hamra Enterprises, a Panera Bread franchisee based in Springfield, Missouri, has acquired 13 Panera Bread locations Memphis, Tennessee, with stores also…

Panera, ex-CEO and founder battling in court over potential hires, noncompete issue

February 27, 2019

Panera and its founder and ex-CEO, Ron Shaich, are in a court battle over Shaich's hiring of three Panera tech leaders, who had resigned in order to take…

Panera delivering breakfast via in-house drivers

November 16, 2018

Panera Bread has rolled out breakfast delivery to 231 cities and towns, including select cafes in the Chicago, Dallas, Nashville, St. Louis and Minneapolis…