De-Silo HR: The Next Evolution

by Nate DaPore — President and CEO, PeopleMatter

It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making…

Thanksgiving and giving thanks

by Betsy Craig — pres, menutrinfo.com

An often overlooked trend in the restaurant industry is giving back.

The Stuff of Leaders - Part IV

by Don Fox — CEO, Firehouse of America

Superior training is something that is critical to every successful team, whether on the battlefield, the football field, or the kitchen of your restaurant.

First impressions still count for new customers

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Food is still the biggest driver of a customer's first impression.

The HR Takeaway From The 99%

by Nate DaPore — President and CEO, PeopleMatter

Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.

One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

Starbucks, health and wellness

by Valerie Killifer — Editor, FastCasual.com

In 2010, The Wall Street Journal posted a story indicating economists look toward Starbucks and Dunkin' Donuts for insight on consumer spending. The story…

Size matters and not just desserts

by Betsy Craig — pres, menutrinfo.com

Offering smaller portion sizes can lift sales.

Bacon: An indispensible ingredient in food innovation

by Darrel Suderman — President, Food Technical Consulting

Bacon appears to be one ingredient that the American consumer cannot do without. It's been around since the beginning of time, but never been applied to so…

Management versus leadership - Part III

by Don Fox — CEO, Firehouse of America

Great leaders help their followers understand that there is a greater good to pursue.

The art of building a bank

It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your…

The path toward world domination (Part 1)

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

A tip: Hire the right weird person for the job/position you have available and let them be weird.

'Save As' is the new 'Print' Part 2

by Nate DaPore — President and CEO, PeopleMatter

If you haven't realized the need for (mobile) speed or scheduled meetings with your IT team after reading "Save As" is the New "Print," Part 1 you might want…

Millennials' brand preferences shift due to household structures

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

While use of technology and social media among Millennials is legendary (they've never known a time that wasn't digital), new Hartman Group research finds…

The dangers of PCI tunnel vision

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

The Payment Card Industry Data Security Standard (PCI) is an excellent set of security requirements with which all of the major Credit Card companies expect…

Exploring the role food plays in patient health

by Darrel Suderman — President, Food Technical Consulting

The gap between food science and medical science presents a huge healthcare and business development opportunity.

Don’t wait ‘til Halloween to ghost hunt

The assistant manager was in charge of inputting hours worked by employees into the back office system. She was very diligent in making sure employees were…

Carb Lovers unite: Part 2

by Suzy Badaracco — President, Culinary Tides Inc

It is time to celebrate carbs and instead of bashing them. I discussed all the ways carbs are often villainized in part 1 of this series.  Now, it's time to…

Is there a right way to lead? Part II

by Don Fox — CEO, Firehouse of America

Over the course of my 37 year career in the restaurant industry, I have had the privilege of serving in leadership positions at all organizational levels, from…

Itty bitty is now a biggie

by Betsy Craig — pres, menutrinfo.com

Popping up everywhere you turn in our industry today are new mini desserts. Baskin-Robbins just launched the concept last week, and many new offerings are in…