What is the role of fanatical, cult-like menu items in QSR segment?

by Darrel Suderman — President, Food Technical Consulting

Cult-like food products drive brand value as the enormous consumer base recognizes and assigns value to the new product developed by a particular company.

How to share your good menu news in 2013

by Betsy Craig — pres, menutrinfo.com

There are now several mobile apps restaurants can use to communicate their allergy-friendly menus to consumers.

The workforce structure debate of 2013: part time vs. full time

by Jason Hamilton — VP of Marketing, Snagajob

Several elements will cause employers to revisit their workforce structure in 2013, including growth, regulation changes and labor cost increases.

Can innovation salvage Darden Restaurants?

by Darrel Suderman — President, Food Technical Consulting

Innovation always guarantees an increase in shareholder value, as well as highly motivated employees.

Making your business successful in 2013

by Ed Zimmerman — President, pizza.com

H A P P Y   N E W    Y E A R

Is your catering experience scalable and predictable?

by Erle Dardick — CEO, Monkeymedia

It's time to think of the off-premise sales opportunity as the fastest growing opportunity our restaurants have.

21 business security tips for the holidays

A lot of cash is exchanged at restaurants during the holiday season, making them a target for robbery.

Check average UP with waist line DOWN ...

by Betsy Craig — pres, menutrinfo.com

Offering a discount to anyone who has half of their entrée boxed for take-home immediately when served avoids the dreaded sharing of one dish and also promotes…

Food advertising protests endanger TV for kids

by Barry Klein — Marketing Directo, Go Roma

If some parents are happy to abrogate their responsibility for setting rules for their children's eating habits, they are not going to be happy when there is…

Fines, fines everywhere fines: Consumers are fighting against unsolicited text messages

by Jitendra Gupta — Mobile CRM Director, Punchh

American consumers are a fickle lot, partly because the law says they can be. At one moment they're broadcasting an unsettling amount of detailed and personal…

Why technology is the most effective way to grow your business

by Duessa Holscher — marketing, Granbury Restaurant Solutions

At every stage of your restaurant's growth, different technologies have a role to play.

$7 Coffee – Has Starbucks run out of ideas?

by Darrel Suderman — President, Food Technical Consulting

Why would anyone buy a $7 cup of black coffee? Why would Starbucks even think about selling $7 black coffee? Does Jimmy Kimmel's "taste test" outside a local…

Lawyers see another way to get a restaurant reservation

by Rick Casmass — VP Marketing, Valiant

The Wage Theft Prevention Act (WTPA) has been the law of the land in New York since April of 2011. While most restaurateurs, who are New York State employers…

Health and wellness consumer disconnects and navigation strategy

by Suzy Badaracco — President, Culinary Tides Inc

Flavor and cuisine trends should then be overlapped with consumer and health trends to create a comprehensive strategy.

Chains itching to cook from scrach: Part 2

by Betsy Craig — pres, menutrinfo.com

A new generation of restaurateurs is taking family recipes and running with them, shaping one of the hottest trends in casual/fast-casual dining — the 10…

Red food - Blue food

by Ed Zimmerman — President, pizza.com

Is expressing politics worth risking customers?

Holiday hiring: who to hire and who to keep after the season

by Jason Hamilton — VP of Marketing, Snagajob

Prepare for the added traffic by hiring a team of seasonal employees who naturally fit in your business so they can catch on quickly, hit the ground running…

Hello. We miss you. Won’t you purchase again?

by Jitendra Gupta — Mobile CRM Director, Punchh

Pizza operators have had it good for years. No other restaurant business has the ability to track customer data as accurately as a delivery operation that gets…

Five tech tools to help treat every customer like a VIP

by Duessa Holscher — marketing, Granbury Restaurant Solutions

Most technologies can help you give exceptional customer service without extraordinary effort.

Health and wellness consumer drivers

by Suzy Badaracco — President, Culinary Tides Inc

Consumer drivers, health trends, consumer disconnects and flavor trends lead to a focused health and wellness strategy development.