Adapting to the new normal: Vendors offer free services to restaurant operators

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant operators are scurrying to completely revamp operations to meet the needs of a more or less "locked-in" customer through delivery, drive-thru and…

Sales falling at 70% of US restaurants

by S.A. Whitehead — Food Editor, Net World Media Group

The restaurant industry is reeling, according to the most recent data collected by Black Box Intelligence, and unfortunately, that's expected to increase.

Restaurants cutting delivery fees to promote social distancing

As restaurants across the United States shutter dine-in locations and switch to carry-out and delivery-only options, many fast casuals are discounting or…

Pure Green still going strong amid corornavirus shutdowns

by Cherryh Cansler — Editor, FastCasual.com

Pure Green, a five-unit chain based in New York City, has seen a spike in sales of cold-pressed juices and immunity shots, which CEO Ross Franklin believes…

Restaurants focused on delivery, to-go during Coronavirus pandemic

by Cherryh Cansler — Editor, FastCasual.com

Although Creator, a burger joint in San Francisco that doesn't need humans to cook its burgers, the restaurant has gone a step further to protect guests and…

Restaurant industry providing economic relief in face of coronovirus

by Cherryh Cansler — Editor, FastCasual.com

While the restaurant industry does its best to serve customers while also protecting them as well as their employees, several companies are going a step…

How the restaurant industry is staying the course during the pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

As coronavirus is officially dubbed a pandemic by the World Health Organization, restaurant brands are doing their best to adapt.

Mobile-ordering exec: 'Third-party delivery doesn't have to be so pricey'

by Cherryh Cansler — Editor, FastCasual.com

EZ-Chow, a new player in the mobile ordering and delivery scene, said its fees are much lower than other third-party platforms.

Video: Protecting customers, employees from the coronavirus

The importance of handwashing is often taken for granted and inspired Jason Berkowitz, CEO of Arrow Up, to create a short video to help remind restaurateurs…

Qdoba, California Tortilla upping their app games

by Cherryh Cansler — Editor, FastCasual.com

California Tortilla and Qdoba have launched mobile app upgrades.

Tech, menu innovation breathing new life into KC sandwich shop

by Cherryh Cansler — Editor, FastCasual.com

Goodcents President Mike O'Toole discusses how the 30-year-old brand is experiencing double-digit sales growth.

Why customers are investing in this NYC smoothie franchise

by Cherryh Cansler — Editor, FastCasual.com

While most restaurant brands rely on private equity investors and VC firms to raise capital, Pure Green Founder Ross Franklin is taking his cause to the people…

Wingstop, McAlister’s Deli, Tropical Smoothie leaders among RFIS closing keynote panelists

by Cherryh Cansler — Editor, FastCasual.com

During the closing keynote session at the annual Restaurant Franchising and Innovation Summit next month in Atlanta, the presidents and CEOs of International…

Texas Tech grad transforms shipping container into barbecue biz

by Cherryh Cansler — Editor, FastCasual.com

Three months ago, 25-year-old Zach Bergenholtz converted a 45-foot shipping container into a barbecue joint and is now serving more than 2,000 North Dallas…

Why Saladworks is taking a shot on virtual kitchens

by Cherryh Cansler — Editor, FastCasual.com

Although Saladworks CEO Kelly Roddy isn't sure the chain can make money from using virtual kitchens, he's willing to "invest and learn."

Fast casual in it to win it on Super Bowl Sunday

Restaurant brands are gearing up for the big game with specials and LTOs.

Starbucks goes all in on AI-enabled espresso machines

by Cherryh Cansler — Editor, FastCasual.com

Starbucks is rolling out 4,000 AI-enabled espresso machines.

Can a robot become the ultimate burger 'Creator?'

by Cherryh Cansler — Editor, FastCasual.com

San Francisco's Creator is the first fast casual restaurant to automate a composed dish — i.e. not a bowl of ingredients —  from start to finish.

Franchising Focus: CEO confident that his Buffalo fries will hit the Spot

by Cherryh Cansler — Editor, FastCasual.com

Buffalo Spot CEO Ivan Flores thinks he can change how Americans order wings.

How Starbucks CEO wants to use AI to nurture the human spirit

In a recent blog, Starbucks CEO Kevin Johnson discusses how the company balances technology and human interaction in its 31,000 stores and 400,000 employees…