How to Boost Employee Engagement and Deliver Great Customer Experiences

How to Boost Employee Engagement and Deliver Great Customer Experiences

This Quick-Start Guide provides QSRs with strategic insight into how they can boost both employee engagement and customer experiences—including actionable steps and solutions to use to speed up the process.

Type: Guide

Sponsor: HotSchedules


Why QSRs Need to Use Scheduling Templates

Why QSRs Need to Use Scheduling Templates

With labor budgets constantly in flux, QSR owners and operators are always looking for ways to cut costs and grow workable profit margins. A restaurant employee scheduling solution with template capabilities is an easy and intelligent method of reducing the time it takes to build accurate schedules from hours to mere minutes.

Type: White Paper

Sponsor: HotSchedules


How to Retain Managers: Your Restaurant's

How to Retain Managers: Your Restaurant's "Moneyball" Metric for Success

Your managers are the heart of your restaurant. They know your staff. They know your stores. They keep your operation running smoothly. But restaurant managers are leaving for better opportunities at an alarming rate. Learn why theyre walking out the door, and how you can keep them.

Type: Guide

Sponsor: HotSchedules


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FEATURES


MOD Pizza CEO on the business advantages of doing good

MOD Pizza CEO on the business advantages of doing good

MOD Pizza CEO Scott Svenson sits down with Pizza Marketplace Editor Shelly Whitehead to provide some background on how some of society's most marginalized people have ended up making MOD one of the most successful U.S. pizza brands.




The man that made Starbucks an industry superpower steps down

The man that made Starbucks an industry superpower steps down

Starbucks Corporation Executive Chairman and — until last year, CEO — of four decades, Howard Schultz, is stepping down, but leaving a huge trail of successes in his wake, including a 21,000 percent gain in stock value since the brand's IPO in 1992 and a reputation as a brand known for doing good in a highly competitive industry.

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

Make a note to join us June 19 for an hour of free expert guidance on taking some of the sting out of your labor costs, even as the hiring environment demands more than ever.

3 characteristics of an Enterprise Data Warehouse, why restaurateurs should care

3 characteristics of an Enterprise Data Warehouse, why restaurateurs should care

Without an EDW, companies are left to manually extract their data from multiple sources that must be compiled into reports and, if necessary, distributed to individuals and departments across the organization.

How Restaurants Can Benefit From API

Simply put, API (Application Program Interface) is the software that allows applications to perform specific functions required for the whole system to operate. Open API, as opposed to private API, is publically available for developers to access and create innovative applications that enhance the core product.


5 ways to prevent sexual harassment in your restaurant

5 ways to prevent sexual harassment in your restaurant

As the spotlight on harassment continues to grow, it's crucial restaurant leaders adapt and work to create safer, more equal workplaces.

How to avoid 5 restaurant employee privacy breaches

How to avoid 5 restaurant employee privacy breaches

In the restaurant sector, digital solutions provide an easy and streamlined way to prevent infringing on your employee's privacy rights.

11 ways to implement predictive scheduling without killing your bottom line

11 ways to implement predictive scheduling without killing your bottom line

Not complying with predictive scheduling mandates can quickly add up to significant penalties.

7 technologies transforming the restaurant industry

7 technologies transforming the restaurant industry

Now trending: We are in the middle of a tech revolution that has turned once imagined solutions into foodservice necessities, entirely transforming the restaurant business.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

The gray-collar war: 5 ways for restaurants to remain competitive

The gray-collar war: 5 ways for restaurants to remain competitive

By Gretchen Van Vlymen, head of HR, StratEx Workers in the restaurant industry are unique in that they don't fall into the standard characterizations of blue collar vs. white collar.

Franchisees talk do-over: What they wish they knew before opening their franchise

Franchisees talk do-over: What they wish they knew before opening their franchise

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that running your own shop means dozens of daily decisions, are big eye openers.

NRA 2017 in photos: Editors share top highlights

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Former Chipotle, McDonald's exec: 'Leadership development has evolved'

Former Chipotle, McDonald's exec: 'Leadership development has evolved'

Cultivating leadership and developing oneself is key to success, according to Bobby Shaw, a veteran executive of several brands, including Chipotle and McDonald's.




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Recruiting, hiring, training and retaining employees is one of the biggest challenges to a restaurant's success. Keep up with the latest trends and techniques to manage your workforce.

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