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Technology Resources

Top 10 Trends in Restaurant Technology

As the restaurant landscape evolves, operators increasingly rely on technology to remain profitable and deliver an outstanding guest experience.

Presented by Oracle

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20 Fast Casual Brands to Watch in 2025

We are honored to introduce the 2025 class of “20 Brands to Watch,” and predict they will continue to help elevate the fast casual industry.

Presented by Oracle

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Rethinking Peak Performance in the Digital Restaurant Era

Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations…

Presented by Service Management Group

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Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

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Digital in the Drive-Thru: Designing Outdoor Experiences for QSR Brands

Digital menu boards at the drive-thru are no longer a luxury. In today’s competitive QSR landscape, they’ve become a requirement.

Presented by DSA Signage

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The New Front of House: Why Pizza’s Next Growth Era Runs on Self-Order Kiosks + Intelligent POS Systems

Easy-to-use kiosks fully integrated with a modern POS system have emerged as the most efficient and cost-effective solution to the challenge of front-of-store…

Presented by INFI, HungerRush

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Make Every Location Your Best Location: Drive More Revenue From Your Underperforming Stores

Fixing your bottom 10% locations beats building new ones. Momos' AI platform shows how multi-location brands can recover over $28 million in annual revenue per…

Presented by Momos

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The 10-25 Unit Playbook: Scale Without Chaos

Unlock the proven systems top restaurant operators use to scale without chaos. If you’re stuck juggling fires across 10–25 locations, this guide shows you the…

Presented by SynergySuite

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3 tools to help restaurants build efficiency, generate more revenue

See how restaurants can streamline operations with automated labeling, digital task management, and efficient brand fulfillment.

Presented by NCCO

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Using AI to increase restaurant revenue by improving customer satisfaction and operational efficiency

Guests want faster service, personalized interactions, and consistent experiences—across every location and every channel. Restaurants that meet these demands…

Presented by Momos

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Top 30 Movers & Shakers in Catering 2025

The Top 30 Movers & Shakers in Catering 2025 recognizes the leaders redefining how restaurants win off-premise. These are the operators, technologists, and…

Presented by Lunchbox

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Modern Food Compliance for Restaurants Made Easy

Label smarter, serve safer, and improve efficiency with linerless label solutions.

Presented by Star Micronics America

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Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

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Smart Labeling for Growing Restaurants: Boost Speed, Accuracy & the Guest Experience

In this session, we showed how smarter labeling at every station helps you reduce errors, speed up service, and create a more consistent guest experience…

Presented by Star Micronics America

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Pollo Campero partners with SMG to deliver unforgettable customer experiences

The power of combining a tradition of service and hospitality with strategic customer experience management

Presented by Service Management Group

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How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.

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How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation

Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…

Presented by Ovation Up, Inc.

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Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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3 tools to help restaurants build efficiency, generate more revenue

For restaurants, there is no shortage of frustration, long hours and an increasingly demanding consumer base. Fortunately, there’s technology that can help…

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