Ovation unveils AI-driven operational improvement tool for restaurants

September 17, 2024

Ovation, a guest experience platform for multi-unit restaurants, has launched Goals, an AI-driven operational improvement tool designed to automate change for…

Swipeby upgrades Voice AI phone assistants

September 17, 2024

Voice AI phone assistants are commonplace for large organizations, but now there's a version designed for small-to-medium-sized restaurants, thanks to…

Chipotle debuts avocado-slicing cobot, augmented makeline

September 16, 2024

After spending over a year testing Autocado, an avocado-processing cobot, Chipotle Mexican Grill employees are using it at a restaurant in Huntington Beach…

Checkmate unveils loyalty, marketing solution

September 13, 2024

Checkmate, a restaurant-ordering solutions provider, has added a loyalty and marketing platform to its direct-ordering platform.

Brink POS, PAR MENU rebrand to PAR POS, PAR Ordering

September 12, 2024

ParTech Inc., a provider of unified commerce solutions for the restaurant and foodservice industries, has rebranded two of its core products: Brink POS and PAR…

Big Chicken debuts 'O'Neal Family Secret Menu' on Bite kiosks

September 10, 2024

Big Chicken is bringing a taste of family tradition to its restaurants with the launch of the exclusive "O'Neal Family Secret Menu," available only through…

Marugame Udon analyzing customer data to fuel US expansion

September 4, 2024

Marugame Udon USA, a 1,200-unit Japanese restaurant serving Sanuki-style udon and tempura, has tapped Bikky, a customer data platform built for multi-unit…

Wow Bao leveling up customer engagement via Superorder

August 27, 2024

Chicago-based-Wow Bao, a fast casual Asian restaurant concept serving food from over 700 virtual locations, has tapped Superorder, an AI-powered reputation and…

Juicer cuts dynamic pricing strategy

by Cherryh Cansler — Publisher, FastCasual.com

August 26, 2024

Juicer, a restaurant revenue management company that helps guide menu strategy, is cutting its dynamic pricing platform for delivery to shift its focus toward…

Dave's Hot Chicken deploys BOH technology to streamline operations

August 26, 2024

Dave's Hot Chicken is deploying QSR Automations' ConnectSmart Kitchen across its nearly 275 locations. As the Los Angeles-based chain strives to hit 1,00…

Houston TX Hot Chicken launches loyalty app

August 20, 2024

Houston TX Hot Chicken launched a mobile app last week and will open its 20th location next month in San Diego.

HungerRush boosts restaurant efficiency with Uber Eats integration

August 15, 2024

HungerRush, a point-of-sale software platform for quick-service and fast-casual restaurants, announced Wednesday a new native integration with Uber Eats. The…

Budderfly to create virtual power plants

August 13, 2024

Reducing energy usage can lower restaurants' costs and shrink carbon footprints, which is why Budderfly, an energy-as-a-service provider for franchises, has…

Portillo's launches self-service kiosk strategy

August 7, 2024

Portillo's, a fast casual chain known for its Chicago hot dogs, is piloting self-service kiosks in select restaurants, according to a Yahoo!Finance report.

Robeks taps Bikky to track customer data

July 31, 2024

Southern California-based Robeks, which has over 100 locations serving smoothies, juices, acaí bowls and toast, has tapped Bikky, a customer data platform…

Paris Baguette revamps rewards program

July 31, 2024

Paris Baguette has upgraded its mobile app, online ordering experience and rewards program, PB Rewards. "At Paris Baguette, we're known for the incredible…

GRUBBRR adds Olo's payment capabilities to kiosks

July 30, 2024

GRUBBRR, a provider of restaurant technology, has integrated Olo's ordering and payment processing capabilities into its self-ordering kiosks and digital menu…

Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

Square partnering with US Foods to help restaurants save time, money

July 25, 2024

Square is partnering with US Foods to accelerate restaurants' ability to adopt Square's technology designed to help them grow and succeed. US Foods, which…

CBS NorthStar, Kea transforming phone ordering with voice AI

July 18, 2024

To advance digital transformation to the phone channel, Kea is pairing its Voice AI with CBS NorthStar's POS software. Since 2022, Kea's Voice AI has answered…