Ovation launches platform to help restaurants tackle online reputation crises

October 15, 2025

In a world where a single bad review can sink a restaurant's reputation, Ovation has created a platform to help brands fight back. Featuring integrated online…

Restaurants bet on tech, growth despite inflation, labor challenges

October 10, 2025

Restaurants are increasingly turning to technology and strategic growth plans to weather ongoing inflation and labor shortages, according to Toast's Voice of…

Cava unveils loyalty program with status matching

October 10, 2025

Cava has enhanced its loyalty program, Cava Rewards, with "status matching" as well as three status levels — Sea, Sand and Sun.

Cheba Hut intros Munchie Mob Rewards

October 10, 2025

Cheba Hut Toasted Subs has rolled out a mobile app and loyalty program, Munchie Mob Rewards, designed to streamline ordering and reward customer loyalty.

Jimmy John's relaunches loyalty program

September 30, 2025

Jimmy John's is replacing its Freaky Fast Rewards loyalty program with JJ Rewards, shfting from a "visit-based" model to a more flexible, spend-based system.

Texas-based fast casual deploys Birdcall's proprietary tech platform

September 26, 2025

Birdcall, a Denver-based craft chicken franchise, announced its proprietary technology platform, Poncho, has launched for the first time outside of the…

Loyalty program fueling growth at Pokeworks

September 24, 2025

The updated program resulted in an 80% increase in members acquired through digital channels and double-digit loyalty sales growth every month since its launch.

Swig boosting ratings with real-time guest feedback

September 23, 2025

In an effort to collect better customer feedback, Swig, a drive-thru chain known for its dirty sodas is partnering with Ovation, a guest experience and…

The Peach Cobbler Factory launching loyalty program

September 18, 2025

The Peach Cobbler Factory is launching a loyalty program, "Peachy Points Loyalty Program," that will reward customers with exclusive deals and other perks.

PAR Technology launches PAR Games to revolutionize loyalty programs

September 17, 2025

PAR Technology Corporation, a provider of foodservice technology, has launched PAR Games, an interactive loyalty platform designed to boost customer engagement…

Cheba Hut launches Thanx-powered mobile app, loyalty platform

September 16, 2025

Cheba Hut, a "toasted" sub shop, has launched a mobile app and loyalty platform in partnership with Thanx. The app, which includes a rewards program called…

Qu launches 'Qube' edge-powered platform for restaurants

September 15, 2025

Qu, a unified commerce platform, has launched Qu Business Edge, or Qube, an edge-powered intelligence platform that promises enhanced reliability, faster order…

HungerRush launches AI-powered text marketing for restaurants

September 10, 2025

HungerRush, a provider of restaurant technology, has launched a tool designed to help restaurants connect with customers and boost sales: HungerRush Text…

PAR rolls out AI-powered assistant to streamline restaurant operations

September 9, 2025

Instead of forcing restaurants to rely on complex spreadsheets and manual data analysis, PAR Technology has created an artificial intelligence tool, PAR AI, to…

How AI can help in operational efficiency, labor productivity, productized compliance

August 28, 2025

In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…

VIA 313 using AI to manage phone ordering

August 27, 2025

VIA 313, a Detroit-style fast casual concept, has partnered with Kea, a conversational AI company for restaurants, to manage phone orders across its more than…

Loman AI raises $3.5M to transform restaurant operations via voice AI

August 26, 2025

Loman AI, a Voice AI platform for the restaurant industry, has raised $3.5 million led by Next Coast Ventures with participation from TenOneTen Ventures and…

Taco Bueno modernizing FOH operations

August 25, 2025

Taco Bueno is rolling out PAR Technology's point-of-sale and hardware solutions to all 140 of its locations. The move is intended to modernize the brand's…

Qu unveils kiosk upgrades to boost revenue, ease staffing for restaurants

August 21, 2025

Qu, a provider of restaurant technology, has announced upgrades to its kiosk systems aimed at helping quick-service and fast-casual restaurants increase…

Cava invests in Hyphen's automated makelines

by Cherryh Cansler — Publisher, FastCasual.com

August 18, 2025

Hyphen, a company that provides automated meal production for restaurants, has secured $25 million in Series B financing to expand its operations. The funding…