2 pizza execs revealing journey to online ordering

July 7, 2021

Although building an online ordering site is crucial, it can get expensive and time-consuming if you aren't fully prepared for the challenge.

Outdoor Kiosks Provide New Revenue Stream for Businesses

Though the pandemic is subsiding, restrictions are loosening and the world is gradually returning to a state of normalcy, many of those kiosks that had…

Why increasing loyalty 5% increases profits 25-95%

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Loyalty rewards programs are helping to create a new wave in restaurant marketing — an age of zero-party data, where brands can engage with customers on a 1:…

Grubbrr teams with Samsung on all-in-one kiosk

June 30, 2021

Grubbrr, a provider of self-ordering kiosk technology, has teamed with Samsung Electronics America Inc. to provide the software solution, powering the…

Forbes: Three Ways Multi-Location Brands Can Use Data To Come Back Smarter

When I talk to executives and managers for multi-location restaurants and retail stores, I keep hearing the same concern: They need to come back smarter and…

How restaurant POS innovation puts guests in the driver’s seat

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant POS systems are no longer just for cashiers. Guests are now using them to access menus, order and pay at the table, order and pay at the kiosk, pay…

Robot barista lands $10M for national rollout

June 28, 2021

Botrista Technology Inc., the company behind the drink-making robot —Botrista DrinkBot — has raised $10 million to ramp up national deployment of the…

Yumpingo Advances California Pizza Kitchen’s Delivery Insights Through Company-Wide Launch of Olo Integration

The Yumpingo and Olo integration will drive order and delivery performance across all sites for the brand's off-prem operations.

Gimbal’s Matthew Russo explains how location-based marketing can improve services and revenue

Diners come to expect experiences that are catered to them. How can restaurants understand a diner’s context, preferences, and real-world movement to better…

QSRs beating casual dining brands at loyalty game

June 24, 2021

Nearly half (47%) of restaurant customers use at least one loyalty program, according to "Delivering on Restaurant Rewards," a report co-authored by Paytronix…

The Chicken Shack leans into self-service during digital overhaul

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

June 24, 2021

This restaurant chain was able to deploy self-order kiosks in a timely manner thanks to the seamless integration with existing software, positioning the…

Miso Robotics teams with Lancer on automated-beverage dispenser

June 22, 2021

Miso Robotics, the AI startup company behind Flippy, a robotic kitchen dispenser, has joined forces with beverage dispenser manufacturer Lancer Worldwide to…

10 robots automating the restaurant industry

by Chen Feller

The automation revolution has begun in the restaurant industry.

El Pollo Loco testing drone delivery

June 18, 2021

California-based El Pollo Loco Inc. is testing door-to-backyard drone delivery to improve customer experience, President and CEO Bernard Acoca said in a…

AI doesn't replace the restaurant marketer

by Jessica Shelcusky — Senior Marketing Specialist, Paytronix

If used properly, artificial intelligence gives marketers the information, insight and confidence they need to maximize returns when engaging and motivating…

P Terry’s introduces app, revamps online ordering

June 17, 2021

P. Terry's Burger Stand, a family owned burger chain based in Austin, is launching an online ordering app to allow guests to order meals on-the-go for takeout…

Happy Joe's selects Speedline for online ordering

June 16, 2021

Happy Joe's Pizza & Ice Cream has selected SpeedLine Solutions Inc. as its exclusive online ordering provider, according to a news release. The Iowa-based…

Finalists announced for 2021 ICXA Elevate Awards

The ICX Association has announced finalists in seven awards categories, ranging from retail, restaurant, kiosk, digital signage, omnichannel and emerging tech.

Taziki's launching app upgrades, giving away cell phones

June 15, 2021

After seeing an unprecedented demand for off-premise dining in 2020, Taziki's Mediterranean Cafe is upgrading its app to provide a more streamlined ordering…

Lunchbox, Otter partner to streamline ordering

June 11, 2021

Smart-ordering system company, Lunchbox, and Otter, a delivery management and optimization solution, are partnering to help restaurant owners increase…