Customer sues Wow Bao over facial recognition

September 30, 2021

A customer has sued Wow Bao, a Chicago-based fast casual restaurant that uses self-order and facial recognition technologies, for allegedly not making the…

California fast casual buying mobile app company

September 30, 2021

Southern California-based California Tacos Inc. has acquired OnPlate, a mobile app technology company.

Dallas restaurateur embraces vending, delivery robots

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Espartaco Borga has deployed 'smart' vending machines and in-store food delivery robots to improve efficiencies for customers while making better use of labor.

Touchless vending and coffee service machines: Success beyond COVID?

September 29, 2021

The customer demand for contactless interaction continues to expand due to the coronavirus pandemic. Thankfully, a number of self-service equipment…

Zuppler Announces General Availability of AI-Powered Marketing Services on the Menu Anywhere Platform

New service provides machine learning algorithms to automatically upsell products; data shows a 13.3% increase in average transaction for restaurants that use…

ShiftPixy, Quelliv create laser for restaurants to fight COVID

September 28, 2021

ShiftPixy, Inc., a national staffing enterprise that designs, manages, and sells access to a disruptive platform, has signed an agreement with Quelliv, Inc.…

Jimmy John's franchisee partners with DailyPay to provide on-demand payments for employees

September 27, 2021

Kensington Hill Capital LLC., a Jimmy John's franchisee, has partnered with DailyPay to offer on-demand pay to employees. With DailyPay's solution, Jimmy…

Sparkfly, Lunchbox team up to offer personalized offers

September 23, 2021

Sparkfly, an offer management solutions company, and Lunchbox, an online ordering engine for restaurants, are teaming up to offer customers personalized…

Ono Hawaiian upgrades website

September 21, 2021

As part of its technology initiative to improve its digital experience, Ono Hawaiian BBQ has overhauled its website.

4 ways tech can cut labor costs

by Morgan Harris

A healthy restaurant profit margin is dependent on controlling key expenses such as food and labor costs. Today's restaurant technology tools can help optimize…

Noodles & Co testing 2nd ghost kitchen

September 20, 2021

After rolling out its first ghost kitchen in May in Chicago, Noodles & Company is adding a second ghost kitchen in San Jose.

Peerless upgrades outdoor digital menu boards

September 20, 2021

Peerless-AV, a designer and manufacturer of AV solutions and accessories, has launched an upgrade of its outdoor digital menu boards, designed to support…

On top of change? Don’t miss ‘New Self-Service Technologies for a Changing World’

September 17, 2021

Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers.

Tropical Smoothie using FlyBuy to streamline off-premise orders

September 16, 2021

Tropical Smoothie Cafe has partnered with Flybuy — created by Radius Networks — to help franchisees maximize labor efficiency when filling curbside, in-cafe…

Salsarita's cutting labor, food costs with back-office platform

September 16, 2021

Salsarita's Fresh Mexican Grill is streamlining its inventory and scheduling platforms by rolling out Data Central powered by ParTech. Charlotte-based…

How Teriyaki Madness, Piada marketing execs leverage tech to increase sales

September 16, 2021

The restaurant industry has been thrust into an omnichannel reality that's upended not only the dining experience, but also the tactics marketers use to drive…

Tattle announces integration with Thanx

September 14, 2021

Tattle, an innovator in the customer experience improvement category, has announced its integration with Thanx, a guest engagement and retention platform…

SpotOn acquires Appetize

September 13, 2021

SpotOn, a software and payments company, has announced the acquisition of Appetize, an enterprise commerce platform for food, beverage and retail.

Freebirds taps Qu to create 'seamless customer experience'

September 9, 2021

Freebirds World Burritos is deploying the Qu unified omnichannel ordering platform at its 55 restaurants, making it easier and faster for guests to place…

BarSight Releases Free Employee Scheduling Software for Restaurants

New free subscription plan from BarSight Restaurant Systems offers unlimited scheduling for restaurants, with automatic labor forecasting and sales…