Shipley Do-nuts names CFO, VP of Operations

November 8, 2023

Houston-based Shipley Do-Nuts has hire a CFO and VP of Operations to fuel expansion plans. Brad Reynolds, who previously served as the CFO at Blaze Pizza and…

5 reasons to visit Kansas City for Restaurant Franchising and Innovation Summit

by Cherryh Cansler — Editor, FastCasual.com

The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The…

Starbucks cutting turnover rates via benefit enhancements

November 6, 2023

Starbucks employees working an average of 20 hours per week now have faster access to paid vacation, raises, financial well-being and skills-building benefits…

PrimoHoagies hires director of business development

November 3, 2023

PrimoHoagies has hired Lauren Tesche-Johnson as director of business development. In her previous role, she served as the sales director for ThirdWaveRX, a…

Scooter's promoting president to CEO

November 2, 2023

Scooter's Coffee President Joe Thornton will take over as CEO, effective Jan. 1, succeding Todd Graeve, who is retiring at the end of the year.

Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

Playa Bowls appoints former Schlotzsky's VP as CMO

October 24, 2023

Playa Bowls, a superfruit bowl shop specializing in acai, pitaya, mango, green and coconut bowls as well as smoothies, juices, cold brew, has hired Nicolle…

How diversity became Shake Shack's key ingredient

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…

El Pollo Loco hires former Qdoba exec as CMO

October 6, 2023

El Pollo Loco Inc. has hired Jill Adams as CMO. The former SVP of Marketing at Qdoba previously worked at Jack in the Box but mostly recently served as VP of…

Beans & Brews Coffeehouse taps former Del Taco president as CEO

October 4, 2023

As part of its strategy for nationwide expansion, Beans & Brews Coffeehouse has hired Del Taco's former president Chad Gretzema as CEO. During his tenure…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

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Bad Ass Coffee hires CDO

September 27, 2023

Bad Ass Coffee of Hawaii has hired Gregg Koffler as chief development officer, who previously served as VP of Franchise Sales and Development at Paris…

Main Squeeze COO promoted to chief dietitian officer

September 25, 2023

Main Squeeze Juice Co., a juice bar and smoothie franchise based in New Orleans, has promoted COO Julie Canseco to its newly created role of chief dietitian…

Ike’s Love & Sandwiches hires CMO

September 25, 2023

San Francisco-based Ike's Love & Sandwiches has hired Robert Lane, an 11-year veteran of Burger Lounge, as CMO. Prior to his tenure at Burger Lounge, he…

la Madeleine hires former Wingstop exec to lead franchising

September 21, 2023

French-founded and French-owned la Madeleine has appointed Mark Ramage as senior director of franchise development, effective immediately. Ramage has held…

White Castle Unwrapped: Navigating Efficiency through Technology in Multi-Site Operations

Watch now and embark on a journey to unlock the secrets behind White Castle's technological prowess and efficiency-driven success!

Zunzi's hires VP of Operations

September 6, 2023

Zunzi's, a Savannah-based fast casual concept known for sandwiches, has hired Kevin Nelson as vice president of operations. Nelson, who has worked for Five…

Bonchon appoints chief growth officer

September 1, 2023

Bonchon, an Asian fusion fast casual concept, has appointed Suzie Tsai to lead Bonchon U.S. as chief growth officer. "As we look at our next stage of growth…

How Restaurant Owners Can Fix Worker Turnover

Without laborers, you might not have a business. Without your business, laborers might not have a job. That’s the basic understanding between workers and…

Pokeworks names 1st female CEO

August 30, 2023

Pokeworks' former CFO Regina Cheung is now CEO, replacing Steve Heeley, who held the role since August 2021. "I like to think of myself as a servant leader…