How to create and implement your BYOD policy

As discussed in an earlier blog post, Bring Your Own Device (BYOD) policies have transformed...

8 BYOD Benefits For Organizations With Frontline Staff

Consumer expectations are making their way into the workplace in fascinating ways and the Bring...

Salata Salad taps David Wheeler as chief development officer

February 22, 2019

David Wheeler has been named Salata Salad Kitchen's chief development officer, a new role within the brand.

Shake Shack names board member, creates leadership roles

February 20, 2019

Shake Shack has filled several executive roles and has tapped a ninth board member.

Middleby Corporation names new leaders as CEO retires

February 19, 2019

The Middleby Corporation has switched up its executive leadership ranks as President and CEO Selim Bassoul retired this month.

How teaching your employees to provide great guest experiences increases sales

Empowered frontline staff leads to happier customers, which result in increased customer loyalty, consistently higher guest satisfaction, referrals and…

Amazon taps Starbucks COO for board role

February 5, 2019

Rosalind Brewer, Starbucks COO and a former Sam's Club CEO, is now on the Amazon board of directors.

Chipotle taps Kerry Bridges as food safety leader

February 1, 2019

Chipotle Mexican Grill has hired Kerry Bridges as vice president of food safety to replace James Marsden when he retires in the next few months.

Starbucks schools employees as former CEO mulls presidential quest

February 1, 2019

Starbucks is advising employees on how to respond to potential customer interaction regarding former CEO and chairman Howard Schultz’s latest book and his…

Tropical Smoothie Café taps Charles Watson as CEO

January 24, 2019

Charles Watson, chief development officer for Tropical Smoothie Café, is stepping into the role of CEO.

Capriotti’s hires Brent Erwin as finance senior VP

January 24, 2019

Brent Erwin has been named senior vice president of finance for Capriotti's Sandwich Shop, a news release said.

Starbucks Mexico opens second store operated solely by 'older citizens'

January 21, 2019

Starbucks Mexico has opened its second location operated solely by employees ages 52 to 66. Located in Chapalita Oriente in the state of Jalisco, it's the…

How the rise of third-party delivery, tight labor market forcing restaurants to evolve POS systems

by Cherryh Cansler

Executives from Revel and Toast discuss how relying on third-party delivery companies is forcing fast casual brands to change their POS systems.

What the change in NLRB precedent means for restaurant employers, workers

Assuming employers draft their rules in accordance with the general counsel's revised guidance, the ruling should result in fewer unfair labor practice charges…

Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

Seattle Starbucks stores to install safe needle disposal boxes

January 10, 2019

Several Seattle Starbucks locations will soon install safe disposal boxes for needles following a petition effort by employees.

Restaurateurs ditching paper manuals for digital training tools

January 8, 2019

Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…

Why teens don't want to work for your restaurant

Some restaurants are still using bulletin boards in a break room to share information. Are you?

4 ways to keep employees engaged during the holiday season

The holiday season presents numerous challenges for managing labor, scheduling, turnover and employee engagement.

Ritual launches business app

December 12, 2018

Order ahead app, Ritual, has launched Ritual for Business in the U.S., which the company said was created to help businesses attract and keep talent by…