Shake Shack names Jamie Griffin chief people officer

July 14, 2025

Shake Shack has hired Jamie Griffin as chief people officer, effective immediately.

Naf Naf CFO named interim CEO

July 14, 2025

Greg Willman, CEO of Naf Naf Middle Eastern Grill, has announced his retirement from the company, effective immediately. Current Chief Financial Officer Grady…

Wagamama taps CEO to fuel US growth

July 9, 2025

Wagamama, a London-born Asian-inspired restaurant chain, has appointed Suk Singh as chief development officer to lead the company's U.S. growth and site…

Newk's welcomes back Chris Cheek as CDO

July 9, 2025

Chris Cheek is back at Newk's Eatery as chief development officer, a role he previously held from 2014 to 2019, when he helped it double in size.

Bright Penny Brewing Co. pairs signature craft beer with pizza

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, chats with Tory Williams, general manager of Bright Penny…

4th annual Pizza Leadership Virtual Summit to offer advice, tips to pizzeria operators

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Pizza Leadership Virtual Summit will take place July 30 and will feature a keynote address with the president and CEO of Donatos Pizza and a variety of…

There is nothing 'soft' about soft skills

by Felicia White — President, CHART

The skills frontline managers require are categorized as "hard" and "soft" skills. The "hard skills" (which I noted in my initial blog post) are those focused…

Beans & Brews hires trio of leaders

June 30, 2025

Beans & Brews Coffeehouse CEO Doug Willmarth has expanded the leadership team, appointing Chef Becca McIntyre as vice president of supply chain and…

Yum Brands promotes Chris Turner to CEO

June 17, 2025

Yum Brands has promoted its chief financial and franchise officer to CEO effective Oct. 1, 2025, according to a press release.

No tax on tips? Ask restaurant workers, not politicians

by Tal Clark — CEO, Instant Financial

Tal Clark, CEO of Instant Financial, discusses findings from a survey revealing workers' opinions on eliminating taxes on tips.

Bobby's Burgers names Patrick Cunningham CDO

June 10, 2025

Bobby's Burgers by Bobby Flay has appointed Patrick Cunningham as chief development officer, a hire aimed at accelerating the brand's national expansion…

Paris Baguette promotes Nick Scaccio to CDO

June 9, 2025

Paris Baguette, a French-inspired bakery cafe franchise, has promoted Nick Scaccio to chief development officer. Scaccio, who previously served as the brand's…

Pinky Cole hires President for Slutty Vegan

June 6, 2025

Pinky Cole, founder and CEO of Atlanta-based Slutty Vegan, has named entrepreneur, investor and marketer Lauren Maillian as brand president.

Mooyah hires former Capriotti's exec to lead growth

June 4, 2025

Mooyah Burgers, Fries & Shakes has hired Michael Meche as its president. He previously served as chief restaurant officer for Capriotti's and Wing Zone…

The anatomy of a successful employee experience

Learn practical ways to design an employee experience that improves culture, loyalty, and performance. Read our guide to see how intentional employee…

Presented by Service Management Group

Former Better Buzz Coffee COO takes lead role at Yoshinoya America

May 28, 2025

Yoshinoya America has appointed Paul Nishiyama as president. He most recently as chief operating officer at Better Buzz Coffee and previously held several…

Smoothie King CFO named president

May 23, 2025

Smoothie King has promoted CFO Gavin Felder as president, and he will retain his finance responsibilities as well.

Former Go To Foods exec joins Gong cha

May 22, 2025

Gong cha, a global global bubble tea brand, hired Michael Nedelkovich Jr. as vice president of U.S. non-traditional franchise development.

Founderology Forum introducing blog series: 'Developing front-line managers' leadership skills'

by Felicia White — President, CHART

Dr. Felicia White's blog series will reveal results from her research study exploring the connections between front-line restaurant managers receiving training…

How to Reduce Turnover and Keep Your Best Employees

High turnover isn’t just frustrating — it’s expensive. In the restaurant industry, it leads to increased training costs, inconsistent service, and lost…