The human touch: How kiosks are transforming retail, restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…

High tech meets high touch at Woworks, powered by Qu

Check out this fast-moving collaboration that blends high tech with high touch.

Qu unveils kiosk upgrades to boost revenue, ease staffing for restaurants

August 21, 2025

Qu, a provider of restaurant technology, has announced upgrades to its kiosk systems aimed at helping quick-service and fast-casual restaurants increase…

GRUBBRR Guarantee gives kiosk users peace of mind

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kiosk company GRUBBRR stands behind its commitment to helping restaurant brands increase sales and reduce labor costs.

Presented by Grubbrr

Mr. Pickle’s Sandwich Shop to implement Samsung kiosks, digital menus

March 6, 2025

Mr. Pickle's Sandwich Shop, a sandwich chain with over 60 locations, will implement Samsung kiosks and digital menu boards, powered by GRUBBRR, to enhance…

Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…

Presented by Crane Payment Innovations

5 signs your restaurants should add kiosks

by Jared Castronova — Head of Marketing Communications, Checkmate

Is your restaurant ready for kiosks? Let's explore key signs your business could benefit from self-service ordering, from long wait times and accuracy issues…

Bojangles, Grubbrr execs talk kiosk partnership

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Richard Del Valle, chief of…

Presented by Grubbrr

Diebold Nixdorf powers self-service kiosks at Italian smashburger chain Smashie

December 18, 2024

Italian smashburger chain Smashie has partnered with Diebold Nixdorf to implement self-service kiosks at its restaurant in Udine, Italy, according to a press…

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

Big Chicken debuts 'O'Neal Family Secret Menu' on Bite kiosks

September 10, 2024

Big Chicken is bringing a taste of family tradition to its restaurants with the launch of the exclusive "O'Neal Family Secret Menu," available only through…

Portillo's launches self-service kiosk strategy

August 7, 2024

Portillo's, a fast casual chain known for its Chicago hot dogs, is piloting self-service kiosks in select restaurants, according to a Yahoo!Finance report.

Star Micronics Unveils the SK5-31 Thermal Kiosk Printer: Adaptable & Feature-Rich

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry.

Thanx partners with Bite to enhance QSR, fast casual restaurant experience

June 18, 2024

Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR…

Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

Best-of-Breed Tech Approach Unlocks Innovation Possibilities

As technology further solidifies its role in restaurant and retail operations, these industries are faced with a fundamental question on how to best proceed…

Presented by SkyTab

Square launches fully integrated restaurant kiosks to streamline order taking

May 7, 2024

Square unveiled Square Kiosk, a fully integrated software, hardware and payments solution that enables self-serve ordering for quick-service restaurants…

The Tangible Returns of Exceptional Customer Service

Exceptional customer service delivers tangible returns by preventing profit-draining issues before they start. Personalized solutions focused on your success…

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Star Micronics America debuts printer shelf attachment

April 3, 2023

Star Micronics has released its all-steel mUnite printer shelf attachment for tablet stand and mounts, describing it as an affordable and flexible option for…