Restaurant Reputation: You Are What They Read

Restaurant Reputation: You Are What They Read

Learn How To Take Control Of Your Reputation... Online And Off

Type: White Paper

Sponsor: swipely


Mystery Shopper Program Overview

Mystery Shopper Program Overview

Pivot to amazing customer experiences. Every customer. Every location. Every time. 360 Intel’s Mystery Shopper Program allows you evaluate your specific brand standards and procedures through a series of shops conducted by experienced shoppers.

Type: Fact Sheet

Sponsor: 360 Intel


Heritage Parts – The Value of Genuine OEM Extends Beyond the Part

Heritage Parts – The Value of Genuine OEM Extends Beyond the Part

As the Heritage team prepares for NAFEM, we wanted to reflect on the value of relationships –with manufacturers, certified service professionals and parts distributors. In 2016 the debate between OEM versus OCM parts heated back up.

Type: White Paper

Sponsor: Heritage Parts


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FEATURES


CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

Infographic: How online reviews can make or break your brand

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than hotels, doctor's offices, hospitals or hair salons.

NRA 2017 in photos: Editors share top highlights

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Kitchen Innovations winners tout energy savings

Kitchen Innovations winners tout energy savings

The products were chosen based on innovation and their impact on operations.

Tableside POS is a game changer

Tableside POS is a game changer

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is going to profoundly change the customer experience for the better. Make POS mobile Typically, a server spends less than 20 percent of his time interacting with customers.

Mobile website or app: Which is better for your business?

The one thing I always get asked about going mobile is whether a restaurant should build a mobile site or mobile app. Before I begin telling you which one you should focus on, let's first find out the differences between...


NRA 2011: Taking the POS for a walk

NRA 2011: Taking the POS for a walk

Micros executives show a tablet, web-based mobile POS solution ideal for line-busting, table-side browsing.




NAFEM: Vitamix's The Quiet One Blender

NAFEM: Vitamix's The Quiet One Blender

Anthony Ciepiel demonstrates Vitamix's new Quiet One blender at the 2011 NAFEM in Orlando, Fla.




Be allergy aware:  A quick guide to the most common food allergies

Be allergy aware: A quick guide to the most common food allergies

Eight foods are responsible for 90% of food allergic reactions. I've assembled this guide to help you (and your kitchen) be on the lookout for a food allergy. MilkMilk allergies are caused by an allergy to one of the three proteins contained in milk: casein, whey, or curds.

Lower Calories for Bigger Profits

Lower Calories for Bigger Profits

Lower Calories for Bigger Profits: Healthy Menu Promotion Examples from 4 Industry Leaders Smart restaurant owners and managers know that time is approaching, and many have chosen to cater to the needs of diners counting calories by creating special menus,...

Local: The ins, the outs and the details

Local: The ins, the outs and the details

We hear the term local tossed around pretty loosely nowadays. While it's popping up on just about everything with a price tag (local business, locally owned, locally operated, locally whatever), there is no place more popular to tout the term local than in food.    And with good reason.

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